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165,427 members
176 posts
  • danbot3
    Contributor - Level 1
    2020-05-21
    The new SynthTool 2.3.8 is not updating my MS-1. It reports that my firmware 1.1.6 (which has been around for a while now) is up to date. Users on other websites are reporting that even older firmwares are showing as "up to date" on the SynthTool. How can we actually update?
     

     

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  • JEWhite
    Contributor - Level 1
    2020-05-19

    Hey all!

    The "Glide" switch and knob do absolutely nothing on my new MS-1. I've seen demos of Roland's MS 101 where the glide or portamento switch and knob are demonstrated. But again, mine does nothing, I have no portamento or glide.

    It's surely an easy fix, some setting or switch I've overlooked. I've contacted Behringer and the seller a few days back, but haven't heard from either.

    Any ideas ...?

     

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  • cuzzinlester
    Contributor - Level 1
    2020-05-19

    My kdx12 keyboard amp has no power. We switched power cords and still nothing. Is there a fuse

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  • erock123
    Contributor - Level 1
    2020-05-19
     

    I am able to successfully back up and restore banks individually via SysEx Librarian. I'm finding a problem with doing a "All" backup. Those files are not being recognized by the dm12 and my my "All" backups do not restore properly.

    I lost a lot of sounds and work this way, does anyone know if there is a different way to import a backup created with the "All" setting? 

    I've experimented with editing the SysEx files individually with no luck.

    Any insight is appreciated...

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  • AndrewMoffitt
    Contributor - Level 2
    2020-05-17

    Hello friends;

    I set my two Neutrons up in a Polychain. With both switched to paraphonic, I can play 4 pitches simultaneously just fine. With both synths' Paraphonic switched off, I only get one pitch sounding while playing 2 keys on my keyboard. Both synths are at 2.02 with last note priority. 2nd synth has Poly-Chain off.  I presume it should be possible to get a duophonic output with this setup?

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  • Bibeaux
    Contributor - Level 1
    2020-05-11

    Hi,

     

    I have a new MS-1 BK with older firmware version (1.1.3, outdated), but my Synth tool does no go any gurther than 'loading'...

    I let it run for over an hour, but no signs of anything. Does any body know how I can updte my synth?

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  • matthewling
    Contributor - Level 1
    2020-05-10

    Hi everyone, has anyone been able to raise a support ticket on the Behringer care portal? I keep getting mandatory fields that are not available for entry which means I cannot submit a ticket.

    Thanks, M

    0 172
    • matthewling
      RexBeckett

      @matthewling 


      Hello Matthew, welcome to the community.


       


      There have been other reports of recent problems with the Care ticket system. I shall ask @AlexLane if he can investigate.

      • May 10, 2020
    • matthewling
      AlexLane

      Thanks, @RexBeckett 

      Hi @matthewling ,


       


      I have reported the issues to the dev team, hopefully this will be solved today. They are looking into it now.


      I did some testing and some forms are coming back with errors, I noticed one thing on the drop down menu issue. Once I choose brand, it sometimes takes a little time before the drop down menu loads. Might be worth trying again and giving it a little time for the menu to load.

      I will report this problem too, hopefully it can be made faster.

      • May 10, 2020
  • aitd
    Contributor - Level 1
    2020-05-09

    What’s happening with the poly D? I ordered mine 6 months ago and it just keeps on being delayed over and over again with no reasoning/explanation. I'm getting ready to cancel my order and get something else...

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  • CSurieux
    Contributor - Level 2
    2020-05-06

    Hi,

    When pushing the downloaf button, I get a .docx file but Word says it is corrupted ???
    Anybody knowing where I could get the Crave detailled documentation, not the quick start guide ?

    Thanks

    0 40
  • rio
    Contributor - Level 2
    2020-04-28

    the selected and quantized tempo on the crave should be maintained with the midi restart (auto clock). it is currently falling back to the BPM clock by external midi stop/start.

    0 59
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