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165,420 members
161 posts
  • RichardR
    Contributor - Level 1
    2019-12-30

    Anyone experience a low level buzz with Reveal 802s? Do you have suggestions on how to fix this? I have a small buzz in one of my units, a bit annoying when listening to music at low levels.

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  • JimDillon
    Contributor - Level 1
    2019-12-24

    What is the differance in Ip2000 ver 1 and ver 2?
    If it's software is there an upgrade for the software?

    0 195
    • JimDillon
      GaryHiggins

      @JimDillon I have been trying to sort this myself for a while now as I own an ip2000 v1 system. What I have come to find out, the v2 system can get firmware updates and the v1 can not. I hoped it would be easily upgradable by simply installing the firmware. It is not. The firmware update is done via the Turbosound app which is the same version for both v1 and v2. The app can detect if you have the V1 or V2 system and if it's V2, it allows the firmware upgrade-I believe there have been 2 so far.

      • December 24, 2019
  • SeanThody
    Contributor - Level 1
    2019-12-19

    Need an amp pcb board for Tannoy TS2.12 was referred to music tribe for help.

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    • SeanThody
      KenMitchell

      Hi Sean ( @SeanThody ), 


       


      Welcome to the community.  The only way I know to reqeust parts is through the CARE portal that can be found here: https://www.tannoy.com/brand/tannoy/support#googtrans(en|en)


       


      There's been a lot of issues with the websites lately so it may take you a few tries to open a ticket.  Once you get the ticket submitted you should get an email auto-reply.  If you don't you might want to check your spam folder.  The email will say that you will get a reply within one business day but, be patient, since that's more like a week or more these days. 


       


      Hope this helps, 


      Ken

      • December 19, 2019
  • Mhound
    Contributor - Level 1
    2019-12-15

    I'm very frustrated because for over 2 hours I've been negotiating this site with no answers, and going in circles answering and re answering the same questions but no info from this site.  

    All I want to know is where to get some technical info such as schematic or service manual to repair this Turbosound IQ15B with blown parts on the amplifier and power supply boards.  Or where to get replacement boards..

    Ray

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    • Mhound
      KenMitchell

      Hi Ray ( @Mhound ), 


       


      Welcome to the community.  As far as I know, neither TurboSound nor any of the other Music Tribe companies for that matter, publish schematics or services manuls for their products.  Your best option is to open a support ticket here: https://www.turbosound.com/brand/turbosound/support#googtrans(en|en)


       


      You should receive an auto-reply email shortly after opening the ticket. If you don't, double check your spam folder.  That email will say that someone will contact you within one business day. Be patient as that's been more like a week ( or more) these days. 


       


      Hope this helps, 


      Ken

      • December 15, 2019
  • sonidokasero
    Contributor - Level 1
    2019-12-11

    Hola, buenas tardes. Soy Rolando, desde Chile. Escribo para solicitar los datos gll para Focus3.1.10 de el altavos M12 de la serie Milan de Turbosound. saludos 

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  • Eldjmix1
    Contributor - Level 2
    2019-12-04

    Does anyone have a parts manual or parts list? I had my speakers bashed with a bat (client bought me new ones) and now I'm trying to get parts to fix? 

    IMG_3402(2).jpg
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  • kevp45
    Contributor - Level 2
    2019-12-04
    0 157
    • kevp45
      RexBeckett

      @kevp45 


      Hi Kevin, welcome to the community.


       


      Do you want to connect two B115D speakers to your laptop line/headphone output? If so, you need a cable like this to split the two stereo channels.

      • December 4, 2019
    • kevp45
      kevp45

      Hi Rex,


               Many thanks for your comment, yes i have this cable, so does the 1/4" end plug into each speaker?

      • December 4, 2019
  • 1224
    Contributor - Level 1
    2019-11-23

    How do I hook up a monitor speaker to my Europort 2000bt?

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    • 1224
      KenMitchell

      Hi Tony ( @1224 ), 


       


      Welcome to the community.  The 2000BT doesn't really have a monitor bus nor an aux output.  The best you could do would be to connect a powered monitor speaker to the "Record Out'. However, this would just be a copy of whatever was coming out the Main speakers. 


       


      Hope this helps, 


      Ken

      • November 24, 2019
  • trapiche
    Contributor - Level 1
    2019-11-20

    Hi all!
    A week ago I bought a B115W, for now I only use it to listen to music in my house. But I have noticed that the rear control panel gets quite hot (near burning the hand) despite being at a soft volume.
    In theory it is a class D amp with SMPS power supply and should run cool ....
    What is the normal operating temperature?
    thanks to everyone

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  • pendragon
    Contributor - Level 2
    2019-11-17

    I have a new gleaming set of Ardens and also a wood burner which does create some fine dust over time. How is it best to keep the drivers free from dust. Some say a vacuum cleaner (!) others a soft brush and yet others a dust blower. Anyone got the answer? Thanks

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