• New
    musicguru
    Newcomer - Level 1
    2021-10-25

    test

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  • New
    KIEN9
    Newcomer - Level 1
    2020-10-24

    Hi Everybody! 

    My client is asking me if they have VLS 15 x 8pcs, VLS 30 x 16, VSX 118B x 4, and DM 8000 as DSP controller, which is the amplifier can drive those speakers perfectly? And interface of the controller if there is a distance 30m to speakers? 

    I am new comer and not familiar with combination between Tannoy speakers & amp as well as interface please support.

    Many thanks in advance. 

    Kien DO

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    0 52
  • sigma
    Triber
    2020-09-18

    test

    2 10
  • sigma
    Triber
    2020-09-08

    TEst

    0 58
  • JeffSterling
    Contributor - Level 2
    2020-05-18

    I still have my old Tannoy SRM-12B and they still sound better than most anything on the market. I have one speaker making a rubbing sound audible only at low level listening. I am wondering if there are still replacement parts for these speakers.

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    • JeffSterling
      ChrisEdwards1

      Hi @JeffSterling ,


      Hope all is well.


      In this case we would recommend getting in touch with Lockwood Audio.


      Lockwood audio have been used by Tannoy for many years for servicing vintage Tannoy and supplying obsolete parts:
      www.lockwoodaudio.co.uk


      UNIT 28
      28 Ryefield Crescent
      Northwood
      HA6 1LT
      Phone
      +44(0)144 282 4007
      Mobile
      +44(0)781 304 1959
      Email
      [email protected]


      Alternatively please try the following eBay seller who stocks various old/rare components:
      http://stores.ebay.co.uk/mainlytannoy


      Hope this helps.


      Christopher Edwards


      Customer Solutions Lifestyle Specialist

      • May 18, 2020
  • jalexander510
    Contributor - Level 1
    2020-05-08

        I recently purchsed used 800a monitors (with matching sub) and they had some of the best imaging ever heard, but they did not last long. The Right speaker was dead in the water, when I opened it up, the LM317/LM337 transisters looked fried, so I replaced them. In the process the board started to delaminate in around the holes. I just used jumber wires to what I thought were obvious places, but now I have sound but its only static. 

         I would like to replace the amp with original on the one monitor or use a similar active amp to replace both speakers. I assume I would just have to match the crossover network before it splits to the amps. I really want to use these monitors again because I just got them last month. Can some please guide me a bit?

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  • Serge7000
    Contributor - Level 1
    2020-05-06

    When will the tannoy gold 8s be back in stock?

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  • ManuelAndrade
    Contributor - Level 1
    2020-04-18

    I just bught the Tannoy Gold 7 monitors, when I turn them on (even without any cable connected to the audio inputs) there is a radio signal noise coming from both of the monitors, anybody experienced this?, (I's loud enough to recognize the songs!!!)  thanks!!!

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    • ManuelAndrade
      ChrisEdwards1

      Dear @ManuelAndrade,


      Hope you are well.


      I can see you have also submitted a support ticket regarding this matter, I have sent a reply to you this morning on via the support ticket. If there is any further information you require to my response please reply to my response and I will assist further.


      Take care.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 19, 2020
  • alexminc
    Contributor - Level 1
    2020-04-16

    Hello. My Tannoy wireless headphones do not work together, it works either right or left.

    I tried all possible connection options. How to make the headphones work correctly?

    0 64
    • alexminc
      ChrisEdwards1

      Dear @alexminc,


      Hope you are well.


      If you have not already done so please try conducting a factory reset on the device, the below steps will guide you through this:


       



      1. Put the LIFE BUDS in the charging case,

      2. Press LIFE BUD to charging status (red LED on)

      3. Double-press the MFB button,

      4. The LIFE BUD reset successfully after blue LED flashes 5 times, then do the same for the other one.

      5. If reset is successful and both earbuds flash" red and blue", it means they are in pairing mode. Both earbuds will search automatically and then pair themselves.  After they are paired, only the master earbud (Right) will flash red and blue, and the other earbud flashes blue slowly. After the right earbud is connected to the mobile phone, both earbuds will have sound.


      If upon doing this it does not resolve the issue please submit a support ticket for further assistance.


      Take Care.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 19, 2020
  • vincentmac
    Contributor - Level 1
    2020-03-09

    Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...

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    • vincentmac
      RexBeckett


      @vincentmac wrote:


      Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...





      @vincentmac 


      Hello Vincent, welcome to the community.


       


      The Care ticket is currently the only way to request technical support, service and spare parts from any of the Music Tribe companies. Did you get Care tickets raised? You should be able to see them through the Care Portal. Some people have missed responses because the emails were routed into their spam folders. 


       


      If you tell us the Care ticket numbers, we can get someone to check into them for you.

      • March 9, 2020
    • vincentmac
      Matthew_Simmons

      CAS-107668-K1X4P5 How about this case number? 

      • June 9, 2020
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