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  • TSalvador
    Contributor - Level 2
    2020-05-03

    I have both ASIO and BEHRINGER_2902_X64_2.8.40 drivers installed and even so the input channels don't work. I already tried to install them one at the time and it did't work. Does anyone know how to solve it?

    Audio Input.png

     

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    0 109
    • TSalvador
      RexBeckett

      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.

      • May 3, 2020
    • TSalvador
      TSalvador


      @RexBeckett wrote:


      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.





      I can't find the USB Audio Codec on the list:


      Audio.JPG

      • May 3, 2020
    • TSalvador
      RexBeckett


      @TSalvador wrote:




      @RexBeckett wrote:


      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.





      I can't find the USB Audio Codec on the list:


      Audio.JPG





      @TSalvador 


      That is because you have installed the BEHRINGER_2902_X64_2.8.40 driver. This is an old driver that was, I think, intended for use with Windows 7. I have seen claims that it works with WIndows 10 but I have not tried it. I believe this driver provided ASIO support without the need for ASIO4ALL


       


      If you have ASIO4ALL connected to the UMC22, it may prevent the DAW from opening it directly.

      • May 3, 2020
    • TSalvador
      TSalvador

      The audio interface only works with the Behringer driver installed. The ASIO driver don't allow me to do a normal use of it, only works in Ableton.


      So I need the Behringer driver so the inteface works when not using Ableton.


      Is there another alternative to the BEHRINGER_2902_X64_2.8.40 driver?

      • May 4, 2020
    • TSalvador
      RexBeckett


      @TSalvador wrote:


      The audio interface only works with the Behringer driver installed. The ASIO driver don't allow me to do a normal use of it, only works in Ableton.


      So I need the Behringer driver so the inteface works when not using Ableton.


      Is there another alternative to the BEHRINGER_2902_X64_2.8.40 driver?





      @TSalvador 


      As I mentioned, that is an old driver originally intended for Windows 7. Windows 10 supports simple stereo USB interfaces with its standard drivers. ASIO4ALL can be used with the standard drivers to provide lower-latency ASIO support for DAWs.

      • May 4, 2020
  • gj1
    Contributor - Level 2
    2020-04-20

    Hello, have latest drivers but can only assign inputs 1-2 or 3-4 not all 4 simultaniously which i need to record drum tracks on to either Studio One or Cubase DAW IMG_0522.jpg

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    0 135
    • gj1
      Paul_Vannatto

      Hi @gj1 


      Did you not install the ASIO drivers (found here)?


       

      • April 20, 2020
    • gj1
      gj1

      Yes Paul, the one 2nd from bottom – v4.59.0_2019-03-14_setup


       


      Is that correct ASIO?

      • April 20, 2020
    • gj1
      Paul_Vannatto


      @gj1 wrote:


      Yes Paul, the one 2nd from bottom – v4.59.0_2019-03-14_setup


       


      Is that correct ASIO?





      Yes that is the correct drivers (but don't see it in your screenshot - 2nd from bottom is "Mice and other Pointing Devices"). If it is installed, then you should be able to access the ASIO drivers in Studio One or Cubase. The other drivers at the top of your screenshot are the Windows drivers, which can only access one stereo pair at a time (another reason why I recently switched from Win7 to linux Mint).


       

      • April 20, 2020
    • gj1
      gj1

      IMG_0524.jpg

      • April 20, 2020
    • gj1
      gj1

      2nd from botton on link you sent is drivers installed.  is there other software?  still DO NOT have option in studio DAW to have 1-4 inputs simutaniously 

      • April 20, 2020
  • RexBeckett
    Superhero - Level 3
    2020-04-04

    These notes concern Behringer's range of analogue mixers with built-in USB interfaces and also the simple stereo USB interfaces (e.g. UCA202, UFO 202, UCA 222, UM2 and UMC22). They do not apply to the X18, XR18, MR18, X32, M32, UMC202HD, UMC204HD and UMC404HD products which have specific ASIO drivers.

     

    Windows 10 supports simple stereo sound USB interfaces using its built-in drivers. When such a device is connected, Windows usually installs it as USB Audio CODEC. If the device has installed correctly, it will appear in Windows Control Panel -> Device Manager under Sound, video and game controllers:

    Device ManagerDevice Manager

    If it is not shown here, or has a yellow error flag, it did not install correctly. Find the device in the list - it may be marked as Unknown. Right-click on it, select Uninstall and disconnect the USB cable. Reboot the PC and reconnect the USB cable. If it still does not install correctly, try with a different USB cable and/or PC USB port. Some USB 3 ports can give problems with these USB audio devices so use a USB 2.0 port if possible.

     

    The USB audio device should also appear as an option for recording and playback in Windows Control Panel -> Sound. Some applications (e.g. Audacity, Zoom) have settings that allow the device to be selected through Windows WASAPI interface. Applications that do not have sound input/output options will normally use the devices that are set as defaults through Control Panel -> Sound -> Recording and Playback.

    Sound, RecordingSound, Recording

    Sound, PlaybackSound, Playback

     

    Windows may treat a new USB device as a microphone and use only the left channel. This can usually be corrected by opening the properties (right-click and select Properties), selecting the Advanced tab and setting the format to one of the 2 channel options. This is also where the sample-rate and bit-depth can be set. Some applications require specific formats to be set. The Zoom application, for example, requires 48000Hz sampling-rate for both input and output devices. Some of the audio enhancement modes can also cause stereo inputs to be treated as mono. I find it is usually better to turn off the enhancements for both recording and playback devices.

    Recording, AdvancedRecording, Advanced

    Playback, EnhancementsPlayback, Enhancements

     

    Both the recording and playback devices have level controls. These can be seen on the Levels tab within the device properties. Some applications also provide these level controls on their GUIs (e.g. Audacity, Zoom). If your input or output levels are too low, check these controls. If Zoom is set to use automatic mic level control, it can leave the recording device level turned down when it exits.Recording, LevelsRecording, Levels

     

    Recent versions of Windows 10 have a privacy feature that can prevent applications using the microphone (which includes any audio input). If your application does not receive any sound input from the selected device. check on Settings -> Privacy -> Microphone that access is enabled for desktop apps.

    Privacy, MicrophonePrivacy, Microphone

    Privacy, MicrophonePrivacy, Microphone

     

    All of the above applies to applications that use the USB audio device through Windows sound management (WASAPI). Some Digital Audio Workstation (DAW) software (e.g. Reaper) also supports the ASIO sound interface which may provide better latency performance. The drivers for digital mixers and the UMC HD interfaces provide ASIO support directly. There is a special driver that can provide an ASIO interface for the simple stereo USB devices - it is called ASIO4ALL. This optional driver works with the standard Windows drivers to bypass some of Windows sound processing to improve latency. This only works for applications that support ASIO - it has no benefit for programs that only work with WASAPI (e.g. Audacity, Zoom). Before attempting to use ASIO4ALL, ensure that the USB audio device is installed and working as described above.

     

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    2 422
    • RexBeckett
      RexBeckett

      These additional notes concern most of the small analogue mixers with integrated USB interfaces. They will also mostly apply to small non-USB mixers that are connected through the 2-Track inputs/outputs to simple stereo USB interfaces like the UCA202. The USB interfaces support simultaneous stereo record and playback but with some limitations.


       


      The stereo recording feed is taken from the Main mix. It does not support multitrack recording of individual mixer inputs. It is possible to record two inputs by panning one to extreme left and the other to extreme right. The resulting stereo recording can be split into two mono tracks using DAW track editing functions. Using Audacity, for example:


       


      Audacity Track MenuAudacity Track Menu


       


      Playback from USB is controlled by two buttons. When 2-TR/USB To Main is pressed, the USB playback will be added to the Main mix. To avoid possible feedback, this button also mutes the USB recording feed. When 2-TR/USB To Phones/CTRL RM is pressed, the USB playback is fed to the Phones and CTRL Room outputs replacing the Main mix. This button does not mute USB recording.


       


      This arrangement works well for normal recording and subsequent playback but is not so good for recording a new track while listening to playback from previous ones (overdubbing). Ideally this requires Phones or Control Room output of a mix of the recording and playback signals. This is not possible with the built-in USB interface. The same situation applies to multi-participant streaming. Possible solutions for this include:


       


      Listening through monitor speakers or a headphone amplifier with dual inputs. The Main LR outputs are connected to one input and the Control Room outputs are fed to the other. If the 2-TR/USB To Phones/CTRL RM button is pressed, both the recording and playback signals will be heard.


       


      Connecting the 2-Track outputs to the 2-Track inputs and pressing the 2-TR/USB To Phones/CTRL RM button. This will give you a mix of USB playback and the mixer output on the Phones and Control Room outputs. You would need to use the PC output level control to balance the two sources.


       


      Using an external USB interface such as the UMC204HD instead of the built-in one. If the Main LR outputs are connected to the UMC204HD inputs, they can be recorded through USB. The UMC Headphones and Main outputs are an adjustable mix of the inputs and playback from USB. An additional benefit is that the UMC204HD drivers provide a low-latency interface for use by DAW and streaming software that supports ASIO e.g. JamKazam, OBS. I recommend connecting the mixer outputs to the UMC204HD XLR inputs using TRS/XLR-Male cables and pressing the Pad buttons. The XLR inputs have lower distortion (THD) than the TRS Line inputs.

      • May 1, 2020
    • RexBeckett
      Immy

      Hi there, thank you for all that information. I sorted it out.... well you sorted it out but now I still have no sound. I have my sony speaker into the Behringer but I have no idea how it works to get the sound out of my speaker. I don't want to give up. You see I have no idea. Once I have it working I can sing and that's all I want to do. if it's not one thing it's another. So it appears to be working on my computer now but my speaker isn't having any of it. I have the red and white jack plugs into the behringer and and in my speaker. Why can't this be easy. Buggar! Any one? 

      • May 3, 2020
  • RaveyStabs
    Contributor - Level 3
    2020-03-25

    I currently have one XR18, which is connected via a network cable into a small network hub that connects to my PC and a few other things.

    I use Windows, here are my settings (everything on static IP):

    xr18.pngxr182.png

    The most annoying thing about the mixer is:

    1. More often than not, the software gets stuck in a connection loop, with the connect dialog popping up lots of times (see below), which I have to either OK or cancel every instance away
    2. It always asks me if I want to connect (of course I want to connect to my one mixer!).
    3. It always asks me how to sync. I would alway like to take the mixer settings back (or just cancel/leave), so a "Don't ask me again" would be so useful just to always do this.

    I understand 2 & 3 are for multiple instances of the mixer, but most people will just be using one, so does startup need to be so intrusive and annoying? i.e. sync could be a button somewhere and connect could connect to the last mixer and also have a button somewhere for connecting to another instance if thats needed.

    If these 3 things were fixed, it would make the mixer so much more enjoyable to use instead of having to go through this daily.

    xr183.pngxr184.png

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    0 280
    • RaveyStabs
      GaryHiggins

      @RaveyStabs 


      Curious why you chose the 10.58.1.1 static ip. 

      • March 24, 2020
    • RaveyStabs
      RaveyStabs

      It's just another range for a small network in a room and 10.58.X.X is a pretty common numbering alternative. I don't use DHCP because I want the IPs to be fixed, e.g. a Marantz recorder also connected to the hub can be accessed via browser using its IP to download recordings.

      • March 24, 2020
    • RaveyStabs
      DeclanSlater

      I really feel the need to chime in too... 


       


      As far as your #2 and #3 concerns go; it's not really for multiple instances of consoles, rather for those cases where you either need to pull a currently loaded active scene from the console or not.  Maybe you forgot to save the last show on the unit to an external drive, using those options - you can do that. (I love google drive myself - easier than managing thumbdrives).


       


      As far as your #1 goes; how about you try setting a static IP range on the console in the same range as the your main network router, and see how that goes?  There are so many different subnets going on in there? Hint: "simplify" first... Then when it works reliably, you can test fancier stuff.


      Set the sonsole switch to static


      Assuming your main IP router is 192.168.1.1/255.255.255.0


      Xr18 IP: 192.168.1.xxx (open IP address)


       

      • March 25, 2020
  • WiccedJack
    Contributor - Level 1
    2020-03-01

    what's the best settings for the behringer Xenyx q502 usb with phantom? I'm using the behringer c-1 mic

    image.jpg

     

    image.jpg

     

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    0 64
    • WiccedJack
      RexBeckett

      @WiccedJack 


      Hello Philip, welcome to the community.


       


      The best settings will depend on what you want to achieve. To start, I would set the Main Mix control to 0, set channel 1 Pan to centre. Adjust channel 1 Gain so that normal speech causes the green LR 0 LEDs to flash. Then turn the Phones control up so you can hear yourself in the headphones. Adjust channel 1 High and Low EQ to get the sound that you like.


       


      There is a problem, though. The Q502USB phantom power is 15 Volts but the C-1 requires 36-52 Volts (nominally 48V). If you want to use the C-1 with the Q502USB, you will need to add an external phantom supply like this. 

      • February 29, 2020
  • Buch
    Contributor - Level 2
    2020-01-30

    I am trying to use the uc 404 hd interface with Logic 9 on Mac OSX 10.8.5. All sound is distorted to a digital rumble. Help !

    0 129
    • Buch
      RexBeckett

      @Buch 


      Hellp Paul, welcome to the community.


       


      Check that the UMC404HD and your Logic project are both set to the same sampling rate.

      • January 29, 2020
    • Buch
      Buch

      Dear RexBeckett, Thank you for your suggestion. I tried, but no difference unfortunately. I notice even playing an mp3 on my desktop the sound quickly degenerates into terrible noise

      • January 29, 2020
    • Buch
      RexBeckett


      @Buch wrote:


      Dear RexBeckett, Thank you for your suggestion. I tried, but no difference unfortunately. I notice even playing an mp3 on my desktop the sound quickly degenerates into terrible noise





      @Buch 


      How are you listening to the playback through the UMC404HD? Is the distortion present on both the Main Outputs and Headphones? Does it change when adjusting the Main Out and Phones level controls?

      • January 30, 2020
    • Buch
      Buch

      Thank you for answering.


      Yes, it's on both headphones and main output. The volume controls affect everything  I'm hearing, but not only the noise. That  increases anyway until I can't hear the music, then eventually becomes just  a digital click.

      • January 30, 2020
    • Buch
      RexBeckett


      @Buch wrote:


      Thank you for answering.


      Yes, it's on both headphones and main output. The volume controls affect everything  I'm hearing, but not only the noise. That  increases anyway until I can't hear the music, then eventually becomes just  a digital click.





      @Buch 


      It would be worth trying a different USB cable. It would also be useful if you could try the interface on a different computer - either Mac or Windows. Otherwise, I suggest you contact your supplier for a replacement.

      • January 30, 2020
  • UMC404HDuser
    Contributor - Level 1
    2020-01-22

    Hi. I have a question about the USB cable of the UMC404HD interface. I posted it on the support section, but it seems it won't get answered soon, so here I am. The things is the original cable of my interface broke, so I tried to connect with other generic cables that had the same type of connection (like printer USB cables), but Windows did not recognize the interface with any of them; It showed me the unknown device error. I have no idea of fixing cables, but I have been able to join the broken one again, but of course I need a new one. What specification must the new cable have for my interface to be recognized by Windows? Or, where can I get the original replacement? Should I take into account those letters and numbers printed on the cable? Thank you in advance for your response. Greetings from Colombia.


    photo4981533508237371451.jpg     photo4983617400599587013.jpg

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    • UMC404HDuser
      KenMitchell

      Hi Artkev ( @UMC404HDuser ), 


       


      Welcome to the community.  Any high-quality USB 2.0 cable should work fine.  I happen to like Belkin.  It sounds like you may not be using a high-speed rated or a high-quality replacement cable. 


       


      Hope this helps, 


      Ken

      • January 22, 2020
  • sprpcn
    Contributor - Level 1
    2019-11-06

    Good evening, guys.

    I'm a little confused and it's a very strange question... but...

    I've bought umc404hd a week ago and I'm not able to download drivers from the official site behringer.com

    I've tried to do this from here from "downloads", but it redirects to behringer.com again and it shows me 502 error (bad gateway). I've tried several computers and several internet connections, everything is the same

    Is it a website issue?

    So, how can I get the drivers?

    Thank you.

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    0 328
  • ducky
    Contributor - Level 2
    2019-07-17

    Purchased a UMC404HD back in May to connect my hardware synths to my computer. I like to make videos to share with my children. 

    The unit installs and works beautifully with my Windows 10 installation. The issue I am having has to do with routing the multiple inputs. I can connect two hardware synths (both stereo) to the 1/2 and 3/4 inputs and engage the stereo switch to appreciate the full effect. 

    Inside of windows, the system recognizes the two sets of inputs/outputs as you can see from this screenshot:

    404-a.JPG

    The issue comes when I attempt to record video. I have only the two options to select and can not select both which means one of the two connected synths will not be recorded. 

    Is there anyway to create a "master" output that would use the audio from both 1-2 and 3-4 at the same time?

    Hoping there is a way to do this. 

    Cheers!

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    0 251
    • ducky
      KenMitchell

      Hi Wayne ( @ducky ),


       


      Welcome to the community. In order to record multiple inputs at the same time you need software that supports the ASIO driver. What are you using to record the video?  


       


      Ken


       


       


       

      • July 17, 2019
    • ducky
      ducky

      Thanks for the quick reply!


      I am currently using the camera app built into Windows 10. I also have Corel MultiCam Capture. Neither of them actually specify if they support the ASIO driver or not.


      Any suggestions would be appreciated.


      Cheers!

      • July 17, 2019
    • ducky
      KenMitchell

      Hi Wayne ( @ducky ), 


       


      I don't do much videography but the last project I worked on we shot the video and recorded the audio on two separate computers and merged them using Adobe Premiere Pro.  Adobe was a sponsor of the project but I'm not sure you can justify $300 for what you are trying to do. I've seen some discussions on the Reaper forums about folks doing it in Reaper as well but, again, I don't have much experience with it. 


       


      I think @Paul_Vannatto  has done some audio/video projects in the past so he may be able to suggest something. 


       


      Ken


       

      • July 18, 2019
    • ducky
      Paul_Vannatto


      @KenMitchell wrote:


      I think @Paul_Vannatto  has done some audio/video projects in the past so he may be able to suggest something. 





      I did it the same way you did Ken. 


      Hi @ducky


      Unfortunately the Windows OS does not support ASIO (never did, probably never will). That means that any Windows (or Microsoft for that matter) will only support what the Windows drivers will provide (which are currently stereo pairs only which you have to choose from). Reaper (and many other DAW) on the other hand fully supports ASIO.


       

      • July 18, 2019
    • ducky
      KenMitchell

      Yep. 


       


      Go Video... Go Audio... Go Clapboard... Action!


       


      https://en.wikipedia.org/wiki/Clapperboard


       


       

      • July 18, 2019