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41 posts
  • AlessandroBoero
    Contributor - Level 2
    2019-05-24

    Voicelive  4..when it ready on the market????   tc helicon... 

    0 1,688
    • AlessandroBoero
      PetGerbil

      Now that Mr Behringers in charge, It will probably be released soon, and be an expresso machine...


      Cos,y'know "..the core demographic of 17 to 25 year olds drink coffee."

      • May 24, 2019
    • AlessandroBoero
      omani

      I'm sure it will be before they provide any of the talked about updates for the VL3X.


       


      They prefer to release new gear than making existing gear better.


       


      The switch6 pedal being able to trigger 6 different loops, but not in serial mode, makes it pretty useless.

      • May 25, 2019
    • AlessandroBoero
      DanielHare

      I am considering the Headrush looperboard to replace my voicelive 3. Assuming Voicelive 4 is enver going to happen...


      Have you tried it?

      • June 25, 2019
    • AlessandroBoero
      TCH-Rob

      Thanks for your excitement about the VoiceLive line! We’ve got a team working hard to figure out how we can improve on the features that the VoiceLive 3 currently offers, as we are always looking to improve upon what we’ve built before! As I'm sure you understand, the process of developing new gear in the music tech industry is a long one - beyond the mechanics and engineering work that begins years before a product is released, there is also a period of time during which testing and corrections take place until the product meets our requirements - all of this happens before the product is ever announced or manufactured. 


      For this reason, we do not project release dates for products that are in progress. We prefer to offer accurate estimations, something we cannot do when a product is still in the development or testing phase.  


      We appreciate your curiosity around upcoming products, and are regularly checking in with our community on MTC. There is an interesting community discussion with some VL4 speculation and requests, check it out at this link: http://bit.ly/2Wir7Zl 

      • July 31, 2019
  • lana22
    Contributor - Level 1
    2019-07-08

    I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

    It is version 1.2.00 build 61
    I'm using VoiceTouch on my Mac.

    VoiceTouch says it's being used by another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.

    I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.

    I, of course, have a gig tonight.

    Please help me.

     

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    • lana22
      BrianLowe


      @lana22 wrote:


      I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

      It is version usps tracking 1.2.00 build 61
      I'm using VoiceTouch on my Mac.


      VoiceTouch says it's being used by  another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.


      I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.


      I, of course, have a gig tonight.


      Please help me.


       





      I am also facing the same issue here. Help is highly appreciated.

      Thanks in advance,
      Regards,
      Brian

      • July 8, 2019
    • lana22
      TCH-Spencer

      Hey @lana22 and @BrianLowe,
      Both of you will need to get in contact with our support team via this link.  Good luck!

      • July 9, 2019
    • lana22
      kantefier

      Greetings!


      I'm currently facing the same issue on my unit. Suddenly only blue screen, device doesn't boot up. Downloaded Voicesupport 2, as some older internet posts suggest, but on both operating systems (Win & OSX) I get the same result: "Device in use".


      Also, provided link doesn't work. Please help!

      • January 1, 2020
    • lana22
      TCH-Rob

      Hi @kantefier ,


      You can receive help from the "support" tab on www.musictribe.com


       

      • January 3, 2020
    • lana22
      optpenn

      Greetings!


      This is not good!!! I'm facing the same issue on my unit. I see only a blue screen. I Downloaded Voicesupport 2, as some older internet posts suggested.  I got the same results: "Device in use". 


      Please Help!

      • January 7, 2020
  • BigangboBonanno
    Contributor - Level 3
    2019-07-04

    I am looking for information on what each parameter means under the Harmony and Double voice choices  ??? For example < Gender , has quite a few choices but no explanation of what each one is suposed to do  ?  Porta ds? Smooth ?  Etc. There are many pages under Harmony as you scroll down and no where do I find explanations of each item I scroll down to > Yes some are self explanitory but quite a few I have no idea what they mean. On The Highs and Lows and Mid range areas it lists certain frequnceys but I I do not know where is a area I should be dialing in for , plus use on an outboard PA these adjustments to EQ mess them up too... . So confusing . Nothing in its booklet or downloads go over any of these parameters.... HELP ????  I tried using the presets given or downloaded but they need fine tuning for my voice. the more I play around and adjust the worse it gets... Does any one know the meaning of these parameters...  Last question is the double part used just to dowble your voice and not create a 2nd harmony for a Duo type song,  for Ex. Think Everly Brothers.  

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    0 591
    • BigangboBonanno
      TCH-Rob

      Hi @BigangboBonanno!


      I'm going to do my best to list all of the paramaters under Harmony and Doubling and give a brief explanation of what each does. If you have any further questions feel free to ask! I've also attached an eq cheat sheet which might help you to figure out which frequencies you may want to cut or boost. Try using the Voicelive's looper to record your harmonies, and listen to what you want to change about them. Then find that issue on the cheat sheet to determine which frequencies you need to cut or boost. Before changing the eq settings, I would make sure that in the "tone" tab of your Voicelive's setup menu you have the tone parameter set to on, and the shape, compress, and de-ess knobs are set to around 50. This will add adaptive eq and compression to your voice, and you may find that you don't need to add other eq in the harmony menu!


      - Lead level: volume of your lead vocal


       


      - Level: volume of harmony effect


       


      - Human Style: determines how the humanize parameter behaves. 


       


      - Humanize: varies the dynamics and pitch of the harmonies to sound more human. Depending on which humanize style you select and what percentage you dial in, this can create anything from subtle variation to an extreme effect. 


       


      - Vib Style: Determines the way that vibrato behaves, e.g. the attack/decay of the effect, the shape of the vibrato, the speed of the vibrato, etc.


       


      - Vibrato: Determines the depth of the pitch and amplitude modulation created by vibrato


       


      - Pan: Determines the stereo spread of the harmonies


       


      - Gender: shifts the formant and register of harmonies without effecting pitch. This control is bipolar; turning the knob left will make your voice sound more "male" and turning it right will make it sound more female. You get seperate control of the gender of each harmony and doubling voice, which is why you see "V1 Gender, V2 Gender, etc."


       


      - Porta (portatempo in double): Effects the amount that harmony notes "glide" between one another. With no porta notes will shift immediately, with porta there will be a glissando between notes. You get seperate control of portatempo on each harmony and doubling voice, which is why you see "V1 Porta, V2 Porta, etc."


       


      - Smooth: Smoothing effects the amount of pitch correction applied to the harmonies. When smoothing is at 100%, harmonies won't be pitch corrected at all, and notes will smoothly transition between one another as they are sung. When at 0%, the harmony notes will be fully pitch corrected and sound autotuned. The downside of 100% smoothing that if a singer is at all pitchy, the harmony notes will be pitchy as well. We've found that the most natural sounding smoothing settings for most singers is between 90-95%. Each voice has individual smoothing control, which is why you see ""V1 Smooth," "V2 Smooth," etc.


       


      Hope this helps!


       

      vocaleq.jpg
      • July 5, 2019
    • BigangboBonanno
      TCH-Rob

      @BigangboBonanno , to make simple doubling effects without creating new harmonies, try the "1 voice tight" setting in the "double" tab!

      • July 5, 2019
    • BigangboBonanno
      BigangboBonanno

      I thought I replied to you when I got this . But apparently it did not accept my reply. I Thank You so much.. I have been using your advice and yes it is getting better.  I have tone off due to when on it gets too distorted when I sing louder even though Green Light on unit stays well below the red , hardly goes into yellow in fact.  and the tone setting on the highs make me sound just too bright and squeaky and a bit of distortion comes in. This is regarless of using Adaptive or not. Yes I tried messing with EQs and I have to almost turn off the highs and bring up lows and mids to get close but still the squeaky ness I cannot get out. Turn tone off and all is better. Yes Tried different Mics. SM 58 , 57 the TC helicon mics and an Audio Technica SM58 Beta type. The shure SM 58 and 57 sound the best to me . I am a tenor but I can go somewhat lower range and can hit some very decent high notes too... I have not messed with the Gender for the ones set on the Harmony I chose are pretty good for me at the moment.  Yes using Natural Play for the guitar chord and my vocal , the pitch on harmony takes a second to catch up for some reason at some very hard times. I  only chose Natural Play for the first vocal and leave the rest alone with nothing on except unison or maybe an octave above.  If I put Natural play on rest of harmonies things go pretty bad.. Yes I tried to dial in the paratmeters , I took off auto tune in main menu , I sing on key prettly well , and left the smooth parameter setting at your suggestions and tried with close adustments there to dial in further but to no avail. Did not mess with Porta , VIb is off, Humanize I try on and off but does not help my issue.   I wiil keep trying. The song I am working on is called Let It Be Me by the Everly Brothers. I have it very very close.... thank you again.   Angelo 

      • July 10, 2019
    • BigangboBonanno
      TCH-Rob

      Hi Angelo (@BigangboBonanno), 


      Let me know how it goes! I'm glad I could be of help. 


      Do use the auto mic gain settings on your voicelive? This might help you reduce the distortion you were speaking of. All you have to do is hold the setup button and sing into your mic at performance volume, then press the reverb button. This will set your gain to a level that doesn't clip. 


      All the best,


      Rob

      • July 15, 2019
  • Timmossop
    Contributor - Level 1
    2019-10-02

    Hey Everybody.

    Bit of a noob question, but I can't seem to find an exact answer anywhere?

    My question is pretty simple:

    * If our band plays a whole tone downtuned (2 x semitones down from A440)

    Is the reference for my pitch correction still just default (a440) or do I need to do a manual adjustment to the pedals pitch reference?

    Cheers

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    0 546
    • Timmossop
      TCH-Spencer

      Hey @Timmossop,
      You should be fine and not have to change anything.  Even if you're playing a whole tone down (with guitars tuned to D-G-C-F-A-D), an A4 note is still 440Hz for you guys.  You should be good, cheers!

      • October 9, 2019
  • Dale11
    Contributor - Level 1
    2019-10-09

     I own a perform V  however it does not fit on my microphone stand and it is very difficult to change the effects during a performance.  I am considering purchasing a mic mechanic or a voice live play.  I need something very simple that I don’t really need to change the settings on too much. I sing popular type rock. 

     Can you please make a suggestion for me? I know they perform V has doubling  I don’t see this on the mic mechanic and not really sure if I need it. Mostly I want tone, pitch correction and a little fuller voice with a very small amount of reverb/echo.  I am not a pro so I need something very simple. Please help, thank you 

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    0 481
    • Dale11
      TCH-Spencer

      Hey @Dale11,
      It sounds to me like the Duplicator is the pedal for you.  It has doubling, reverb, pitch correction, and Tone.


       


      Also in regards to your Perform-V not fitting on your mic stand, please check out David's rant.  You might just need to put some muscle into it, it's very unlikely that you'll be able to break the plastic on the Perform-V's mic clip by forcing it on there.

      • October 11, 2019
    • Dale11
      SteveSchow

      The Duplicator looks pretty darn nice....and SIMPLE...which is good.  I really love my VoiceLive Play a lot though.  I like having presets.  Truthfully I don't end up using much more than what that Duplicator can do, but I have found it beneficial, as a backup singer, to be able to totally disable my mic with a muted preset, for songs I don't sing on, for example.  I don't see how this unit would let you adjust the gating sensitivity, for example, where with the VoiceLivePlay you have more options to configure how all that stuff works. 


       

      • November 5, 2019
  • ChrisF
    Contributor - Level 2
    2020-02-21

    I know there's an auto-gain function for voice, shown here https://www.manualslib.com/manual/1160677/Tc-Helicon-Voicelive-3-Extreme.html?page=21. The page mentions one for guitar too, but when I follow the instructions, it only guides me through vocal auto-gain? Can I set auto-gain for guitar also? How? Thanks

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    0 397
    • ChrisF
      PetGerbil

      Hold the "Setup" as per usual, The second little knob from the left, Underneath where it says "calibrate mic." Give that a twist, Should take you to Calibrate guitar. Then twist the first little knob to "Automatic"

      • February 22, 2020
    • ChrisF
      ChrisF

      @PetGerbil thanks again! I also RTFM'd this one and it didn't mention about twisting the knob, but I should've assumed if there's a label for a knob I can twist it to get a different setting.

      • February 23, 2020
  • nimasan
    Contributor - Level 1
    2019-11-12

    Hi there,

    I'm currently using TC Helicon's Harmony M with my midi keyboard.

    I need the presets/steps features that VoiceLive 3 is offering so I want to switch to that product.

    However, it is being advertised/promoted as a voice/guitar effects product and I'm not planning on using it with a guitar but with a midi keyboard instead.

    I want to sing, play some chords on my midi keyboard and I want VoiceLive 3 to be able to translate those keyboard chords into harmonies for example.

    Is this possible or will I have problems with it?

    Is VoiceLive 2 Touch better for me maybe? However, I noticed that VoiceLive 2 Touch does not have "steps" but only "presets". I don't want to have to create 5 presets for a single song. I want one single song-preset containing a bunch of steps inside (verse, chorus, bridge etc..)

    Thanks in advance for your help!

     

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    0 376
    • nimasan
      TCH-Spencer

      Hey @nimasan,
      VoiceLive 3 is advertised as a vocal and guitar processor because in addition to our suite of vocal effects it also has a bunch of guitar effects, but you can absolutely use it with a keyboard instead.  You can either use just the MIDI output from your keyboard to guide harmony voices, or use the audio output of your keyboard (if it has any) and apply the guitars effects to it, or even use a combination of the two.  So yeah what you're asking is totally possible, Gavin Castleton has a really good video on the topic here.


      As for VoiceLive Touch 2, it can work well with a keyboard as well but I wouldn't say it's better for you.  Like you've noted, the Touch 2 doesn't have the ability to create Steps so you'd be working with neighbouring presets instead.  The biggest benefit that Touch 2 has over VoiceLive 3 - aside from being mountable on a mic stand - is its 6-track looper, VoiceLive 3's looper only has 3 tracks.


      Hopefully that's helpful, let me know if you have any more questions.  Cheers!

      • November 14, 2019
  • TacoZwart
    Contributor - Level 3
    2019-11-06

    And sorry Spencer I forgot to ask you something else . . . I have a little hisss issue with my VoiceLife 2 Extreme . . . Despite multiple input gain and output level checkings/settings (on the unit and my PA mixer), I always get this low level, high frequency (?) fffffffffffffffffffffffffffffffffffffffffffffffffff. My mic (Shure SM58) directly into my Bose T4S Tonematch Mixer and L1 Model 2, no hiss or fffff at all. As soon as I plug my Mic into my VL2 and from the VL2 into the Mixer and L1 . . . ffffffffffffffffffffffffffffffffffffffff . . . Even only with the dry sound without any VL2 effects or harmonies . . . I use the VL2 in mono with the dry signal out of output 1 and the wet (harmonies only) out of output 2. Of course when I activate the harmonies the ffffffffffffffffffffffffffffffffffff gets louder. I have the feeling that it's just the way it is, that the VL2 simply adds this ffffffffffffff, but if you'd have a suggestion or solution, please let me know (and same issue with other mixers and PAs). Have a nice day, Taco 

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    0 339
    • TacoZwart
      TCH-Spencer

      Hey @TacoZwart,
      Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this article, is it possible you have the auxiliary input level turned up?

      • November 6, 2019
    • TacoZwart
      TacoZwart

      Hi @TCH-Spencer



      Thanks for the research and link. All inputs a part from the guitar IN are Off, and my case is event weirder than the one described in the article, because when I bypass the unit (tuning mode, no outputput at all, the hiss is even louder !



      Any other suggestions ?



      Cheers,



      Taco





      @TCH-Spencer wrote:


      Hey @TacoZwart,
      Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this .article, is it possible you have the auxiliary input level turned up?





       

      • November 11, 2019
    • TacoZwart
      TCH-Spencer

      Hi again @TacoZwart,
      The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.


      It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.

      • November 12, 2019
    • TacoZwart
      TacoZwart





      @TCH-Spencer wrote:


      Hi again @TacoZwart,
      The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.


      It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.


      Hi @TCH-Spencer,


      To answer your questions, no I'm not sending or using phantom power. The setting is turned off.


      And all my gear is on the same power circuit (and even same power bar) . . . I guess that the noise is ingherent to the unit, but is it just mine ? The VL2 Extreme in general ? But I don't consider it as "normal" . . . With my HArmony Singer 2, I don't have this "ffffffffffffffffffffffff". . . I'd love to be able to try in paralel a second unit. If I'd need to sebnd my unit for repair, where do I need to send it to ? Thanks for your help, Taco  





       

      • November 17, 2019
    • TacoZwart
      TCH-Spencer

      Hey @TacoZwart,
      Damn then I'm kind of running out of ideas... I have a VoiceLive 2 here, it's not the Extreme version but they are the same hardware with only software differences, anyways our VoiceLive 2 isn't noisy.  This might just be a physical issue with your particular unit, like a dying capacitor or something like that.  Getting in contact with our support team (via this link) could be a good idea.  They'll be able to help you troubleshoot the issue further, and discuss possible repairs or replacement if necessary.  Good luck!

      • November 18, 2019
  • TomHigginsom
    Contributor - Level 1
    2019-06-28

    Hi,

    Anyone has a good advice?
    I bougth this unit a year ago, and now when I am IMG_20190628_150208.jpgswitching on, it turns off and on again, then shows the window message as on the pic.

    What should I do?

    IMG_20190628_150208.jpg
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    0 334
    • TomHigginsom
      TCH-Spencer

      Hey @TomHigginsom,
      Please get in contact with our support team, they'll be able to troubleshoot with you and discuss repairs if necessary.  Good luck!

      • June 28, 2019
    • TomHigginsom
      lana22

      Chuck the device and find a different f/x processor from a different company.

      It appears there is no fix for this and Music Tribe has scrubbed all the old forum posts about it.

      From my experience with my VoiceTouch 2, this blue/white screen issue is a random occurance. For me, it self-resolved, and now it's happened again and I can't fix it. 

      • July 8, 2019
    • TomHigginsom
      DennisDubeau

      A very lucky guess is that it looks like a contrast misadjustment... If the unit is out of warranty and if it was very impractical to have it serviced by a certified TC Helicon tech.. Before using the unit as a paper weight, I'd open the unit and try to locate a small potentiometer very close to the display.. I'd turn it a very slight bit, power up carefully and see if anything improves at all...


       


      Good luck.


       


      PS: I am a tech myself but in no way connected to TC Helicon other than owning a unit myself. No issues so far.

      • August 1, 2019
    • TomHigginsom
      PureWinter

      Hi Tom,


      I have been gigging with VL3x for about 3 years now and this has happened to me twice. It's probably that the SD card become unseated. Fortunatly during rehersal or sound check. So the show went on. 


      If you unit is out of warrenty and you are somewhat of a handy person there are many video's online that can show you how to fix it. 


      video link of many.  blob:https://www.youtube.com/71fe5c17-c850-4251-a5ed-1e2b70a3d62a


      I have done it twice. I love my unit but this seems to be a common problem that TC Helicon should be addressing when if they ever update the unit. I hope they do because I'd love them to add midi mix control and more I.O. options. Non the less it has been working great for me so far.


      Good luck.


       


       


       


       

      • August 1, 2019
  • TacoZwart
    Contributor - Level 3
    2019-11-01

    Hi everybody, Sorry to bug you but I don't know who to contact anymore. I have an issue with my Harmony Singer 2. I have found some people who have similar issues, but apparently nobody got a satisfactory answer/solution. I tried to open a support ticket since a week, but it never works (it simply hangs). My dealer from where I purchased my unit in Geneva Switzerland, never gets any answer for anything regarding TC Helicon . . . So you guys are my last hope. Any suggestion of what and how to do ? Thanks, TAco

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    0 321
    • TacoZwart
      TC-Mike

      Hi Taco,


      sorry to hear about the issue.


      Can you PM me  the data you fill into the support form, so i can escalate this to our care team. 


      Do you get any error messages when trying to submit your support request? 


      Spencer from TC helicon is very active in the community and since you posted in the TC helicon brand tribe, he will answer you


      Best regards,


      Mike


       

      • October 31, 2019
    • TacoZwart
      TCH-Spencer

      Hey @TacoZwart,
      Yes indeed I do remember there being issues with the Harmony Singer 2 pedal a couple years ago.  The problem was that the Harmony Singer 2 would randomly start to distort its output making the user sound boomy and robotic and just... broken.  We were fortunately able to fix the issue with a firmware update after enlisting the help of the Community to track down the bug.


      If you install our free VoiceSupport 2 application and connect your Harmony Singer 2 pedal via USB, you'll be prompted to update the firmware on your pedal.  With that update, the noise/distortion issue should be solved for you.  Good luck!

      • November 4, 2019
    • TacoZwart
      TacoZwart

      Thank you very much Spencer,


      I'll try the Firmware Update option tonight and keep you posted.


      Taco

      • November 4, 2019
    • TacoZwart
      TacoZwart

      Hi @TCH-Spencer and Hi @TC-Mike,


      Thank you very much for all your help. I managed to do the required FW update on my Harmony Singer 2, and will be trying it over the next weeks hoping there won't be any further issues.


      A bit tricky to post my support ticket, but finally a great support !


      Taco

      • November 5, 2019
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