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165,420 members
156 posts
  • JasonChambers
    Contributor - Level 2
    2019-05-20

    I have 2 IQ15's that are less than a year old and really haven't had much use.

    At Saturday's show one of them after being powered on for about 3 minute and without any load shows "over temp" on the display and stops audio output.

     

    Contacted the point of sale and it's a 4-6 week turnaround for repair, which is very disappointing indeed.

     

    Anyone else had this issue?

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    0 187
  • AyChords
    Contributor - Level 3
    2019-07-28

    What is the Foot Switch used for in the THRUTH B2029A studio sub woofer?

    0 163
    • AyChords
      RexBeckett

      @AyChords 


      According to the User Manual, the footswitch can be used to mute the sub and bypass the crossover. This allows comparison of the sound with or without the contribution from the sub woofer. 

      • July 27, 2019
  • kevp45
    Contributor - Level 2
    2019-12-04
    0 157
    • kevp45
      RexBeckett

      @kevp45 


      Hi Kevin, welcome to the community.


       


      Do you want to connect two B115D speakers to your laptop line/headphone output? If so, you need a cable like this to split the two stereo channels.

      • December 4, 2019
    • kevp45
      kevp45

      Hi Rex,


               Many thanks for your comment, yes i have this cable, so does the 1/4" end plug into each speaker?

      • December 4, 2019
  • FrankHarlan
    Contributor - Level 2
    2019-10-02

    I can here a signal from the HF driver, but nothing from the LF driver. I have updated the firmware and it did not fix the problem.  Any suggestions?

    0 148
    • FrankHarlan
      Paul_Vannatto


      @FrankHarlan wrote:


      I can here a signal from the HF driver, but nothing from the LF driver. I have updated the firmware and it did not fix the problem.  Any suggestions?





      Hi Frank,


      Welcome to the forum. Have you had a look at the EQ or crossover settings in the DSP? It may have a very high high-pass setting.


       

      • October 2, 2019
    • FrankHarlan
      MatteoBarbaro

      Hi Frank,



      I think that shoud be the connector between the amplifier and the LF speaker, if you don't solve the problem with the suggestions of Paul of course. Remember that iQ loudspeakers are Two way biamp, so you have two amplifier output, one for each way.


      If it's in warranty i suggest you to contact your reseller.



      Regards,



      Matteo

      • October 28, 2019
  • BobKraus
    Contributor - Level 1
    2019-07-19

    I have been trying to get this to work using the instructions, but they just seem to be missing a step. I would like to use the Turbo Control App to control both of my IP1000s, but I can only seem to get one to be controlled. The Master/Slave feature doesn'r seem to work either... Any help?

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    0 148
  • BigFire
    Contributor - Level 1
    2019-09-25

    I recently purchased a brand new full TLX84 rig and for the life of me cannot find crossover points at all for the HF and LF in this box. Can someone give me the HF and LF ranges? I can only find the range for the entire box.

    Also, when I was researching the Turbosound website said I would be provided with EASE files with these. I got nothing and can't find anywhere to download these. Help! I just invested a lot of money and would like to have these basic things. Thanks!

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    0 143
    • BigFire
      MatteoBarbaro

      Hi,
      Turbosound doesn't release DSP settings for TLX array's series, you must use dedicated amps, Lab gruppen PLM+ with Lake DSP on board. Eq settings, limiters, crossover and eq overlay are in the DSP presets downloadable from the product page.


       


      BR

      • October 16, 2019
  • RobSarahs
    Contributor - Level 1
    2019-10-20

    Hi there, I need a replacement of one of these but cant find it anywhere, can anyone help?Hi there, I need a replacement of one of these but cant find it anywhere, can anyone help?

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    0 141
  • EvoLunatic
    Contributor - Level 1
    2019-10-10

    Hi,

    I have an issue with one speaker. I barely get high frequencies. I need a manual inorder troubleshoot and disassemble the driver. Might be a loose wire.

    Who do I contact regarding this?

    0 141
  • vincentmac
    Contributor - Level 1
    2020-03-09

    Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...

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    0 141
    • vincentmac
      RexBeckett


      @vincentmac wrote:


      Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...





      @vincentmac 


      Hello Vincent, welcome to the community.


       


      The Care ticket is currently the only way to request technical support, service and spare parts from any of the Music Tribe companies. Did you get Care tickets raised? You should be able to see them through the Care Portal. Some people have missed responses because the emails were routed into their spam folders. 


       


      If you tell us the Care ticket numbers, we can get someone to check into them for you.

      • March 9, 2020
    • vincentmac
      Matthew_Simmons

      CAS-107668-K1X4P5 How about this case number? 

      • June 9, 2020
  • dhsherbert
    Contributor - Level 1
    2019-08-12

    Hello!

    I have an iP300 that I use with my EWI5000. It is stated that the iP300 has Reverb/EQ, but I can not find how the control the Reverb (and neither can the Tech Support for Sweetwater Music). Can anyone help?

    Thanks!

     

     

     

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    0 139
    • dhsherbert
      KenMitchell

      Hi Douglas ( @dhsherbert ), 


       


      Welcome to tthe community. 


       


      Disclaimer: I don't have one of these in front of me.   From looking at the QSG on Page 9 and 10, it looks like you press the "Process" button, use the encoder to get to "Input", and then it gets fuzzy.  I can't tell if you press the encode knob to select or the "Enter" button to select.  Once selected, you should see Channel A, Channel B, and Channel BT.  Again, use the encoder to rotate through the options and then select it with whatever method you found above that works.  You should be able to adjust input level EQ and Reverb for A and B. 


       


      Hope this helps, 


      Ken


       

      • August 13, 2019
    • dhsherbert
      LiamArthurs

      Get the app - its is excellent ;- 2 screens and you have control- inputs vol FX Eq - EZ 

      • January 1, 2020
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