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165,365 members
43 posts
  • sigma
    Triber
    2020-08-26

    check rotation

    0 13
  • mzx0205
    Contributor - Level 1
    2019-10-25

    I have a TC 6000 MK2 mastering.

    How can I purchase a stereo reverberation license?

    0 91
  • huangbaizhi
    Contributor - Level 1
    2020-03-19

    Hi,I have two question. Frist.I purchase a TC electronic DVR250-DT in taobao(an online shopping platform in China).I downloaded and installed the plug-in according to the manual.The manual let me activate my DVR250 ilok licenes. The manual say"In the received mail (when buying the NATIVE version)you will find your personal Activation Code".But I didn't give anyone my email when I made the purchase.So how do I get my personal activation code?Second. I couldn't load the plug-in in the logic.My logic can't find the plug-in I already installed.Why?Because I didn't activate my personal activation code in ilok?

    read more...
    0 84
  • anzmusic
    Contributor - Level 1
    2019-12-01

    Where is the “Now Buy” link for VSS3?

    Stay on the Review Order page and cannot continue.:题:

    0 53
  • su1327
    Contributor - Level 2
    2020-02-27

    Hello,

    I also got everything updated,and plug into Imac directly,Still can not connect to Hardware.

    Please help!

     

    Allewebwxgetmsgimg.jfifwebwxgetmsgimg (1).jfif

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    0 107
    • su1327
      TC-Claus

      Hi su1327,


      We're working on a fix for this issue in Ableton Live. You can solve this by disabling System Integrity Protection ...


      To disable SIP, restart macOS and hold down cmd+R to boot in recovery mode. Launch Terminal and enter: csrutil disable


      Restart


      To check SIP status - launch Terminal and type: csruticl status


      All the best from


      Claus

      • March 1, 2020
    • su1327
      su1327

      Thanks! I will try it.


      Another question,I heard If I had the TC2290DT ,I can get a free Native version but need ilok registration.


      How do I get the ilok redeem code?


      I can not get any information from TC's Website.


      Thanks again!


      Allen

      • March 4, 2020
    • su1327
      TC-Claus

      Hi Allen,


      It's a free upgrade and You don't need an iLok. It detects Your TC2290-DT and works for 60 days when You unplug the module Here's a link to download the new version: https://www.tcelectronic.com/p/P0D3X/Downloads


      All the best from


      Claus

      • March 4, 2020
  • NickLehn
    Contributor - Level 2
    2019-12-03

    I followed the instructions for install, ilok is set up. The app loads with only a black window. Right click does nothing. The first time I loaded, there was a set up screen, but now there is nothing.

    I tried to create a support ticket but there is no option for the finalizer software.

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    0 115
    • NickLehn
      TC-Claus

      Hi NickLehn,


      Try deleting the Preference file found here:



      WIndows

      C:\Users\”Your Name”\AppData\Roaming\TC Electronic\Finalizer\app.xml


       


      macOS

      /Users/”Your Name”/Library/Application Support/TC Electronic/Finalizer/app.xml


       


      ... and then switch to Windows Audio the first time You launch the app.


      All the best from


      Claus
      • December 4, 2019
    • NickLehn
      NickLehn

      Did as suggested, switched to windows audio, but still just a black screen.15758670266695086034725880698329.jpg


       

      • December 8, 2019
  • chrismilne
    Contributor - Level 3
    2019-10-22

    Seems odd there are no U2/The Edge presets for the 2290 DT plugin...he's always mentioned in every review as the signature sound.

    Can you create/share your own presets?  When did TC start with this Music Tribe site, it's confusing.

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    1 152
    • chrismilne
      yann_

      since they became part of Behringer... 

      • November 24, 2019
    • chrismilne
      TC-Claus

      Hi chrismilne,


      You can easily share presets with others Presets are located here:


      Windows
      C:\Users\"username"\Documents\TC Electronic\TC 2290\


      macOS
      Macintosh HD/Users/"username"/Library/Audio/Presets/TC Electronic/TC 2290/


      I'll ask around for U2 - The Edge Presets!


      All the best from


      Claus


       

      • November 28, 2019
  • jgilhart
    Contributor - Level 2
    2020-01-22

    I like the app but the registration experience & support portal are quite frustrating/buggy.

    iLok - jgilhart

    finalizer.jpeg

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    0 89
    • jgilhart
      TC-Rasmus

      It sometimes ends up in the spam folder on your email, have you found it there?

      • January 22, 2020
    • jgilhart
      jgilhart

      I checked both Trash & Junk folders for anything around the purchase date (1/14) and didn't find anything.


      Thanks for your help, Rasmus.


      Jeff

      • January 22, 2020
  • aweinzler
    Contributor - Level 1
    2020-04-29

    Email I received upon purchase provides URL https://www.tcelectronic.com/vss3-native/support/#googtrans(en|en) but it's a broken link.
    Found this URL to Activate - https://service.tcgroup.tc/vss3tdmsoftware.asp
    Entered Activation code at https://service.tcgroup.tc/activate-license.asp.
    Entered iLok and email at https://service.tcgroup.tc/activate-license.asp.
    No progress, status just spins.

    Thanks!

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    0 24
    • aweinzler
      TC-Claus

      Hi aweinzler,


      Please PM me with Your iLok ID and proof of purchase and I'll fix this issue!


      All the best and stay safe from


      Claus

      • May 2, 2020
  • Minorman101
    Contributor - Level 1
    2020-04-22

    I bought the TC Finalizer App last year and my Mac crashed, so I need to remove the iLok license to my new Mac. But I cannot create a care ticket. The "Model Name" dropdown just won't work. Any suggestions on how to get in touch with the support team. Best regards

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    0 59
    • Minorman101
      TC-Claus

      Hi Minorman101,


      Please PM me with Your iLok ID and I will help You


      All the best and stay safe from


      Claus

      • April 21, 2020
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