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165,420 members
161 posts
  • crowdpleasers
    Contributor - Level 1
    2020-01-21

    have trouble creating support ticket.

    just spins and spins after i hit summit

    0 64
    • crowdpleasers
      HolyDetonator

      Hi,


      I hade the same problem as you the first time i tried to register an unit. I tried again and again and again. I


      couldn´t made it and start getting thoughts like, to throw out my new mixer.


      If you follow exactly how to register in the video on the support page were you create your ticket - i promise you will make it too. Take it easy and do it - step by step!


      I wish you good look my friend.

      • February 29, 2020
  • RolfTrijber
    Contributor - Level 1
    2020-03-15

    Hi There,

    Does anyone know how to convert channels from a U-Phoria UMC1820 in Windows 10 to mono?

    Thank you in advance for an answer,

    0 57
    • RolfTrijber
      RexBeckett

      Hello @RolfTrijber , welcome to the community.


       


      Windows treats most USB sound devices as stereo. Most DAWs can set tracks as mono or stereo either before or after recording. Which DAW software are you using?

      • March 15, 2020
  • Cstotland
    Contributor - Level 3
    2020-04-07

    I was needing two specifications today in order to purchase some accessories for the Voicelive 3 I just ordered today.  This should have been simple.

    First, unit dimensions for a case.

    Quick Start guide, on page 16, reports.  9"x4"x7" ...which sounds wrong. Reference Guide, on page 179, reports 13.8"x8.5"x3"  which sounds correct....ARE EITHER CORRECT? 

    Next, connectors....those specified as XLR....WHICH GENDER? There are only graphics representing the back panel, no photos.  So which are male and which are female? A simple m or f in the specs would go a long way.

    The simple things are often the hardest. 

     

     

    read more...
    0 30
  • bettsaj
    Contributor - Level 3
    2019-09-19

    I've just bought the behringer UMC22 as it was advertised to be good value for money, there is however an issue that has been highlighted on an Amazon review. Inst 2 doesn't work after setting up. 

    I'm using the interface with guitar rig 5 and it works a charm if i plug the guitar into Line 1, but when I plug into inst 2 i get a signal i.e the green signal light flashes but no audio at all. this hjas been raised on Amazon after I checked some of the reviews, and aledgedly behringer are aware of this issue.

    Any ideas for a fix as I'm on the verge of sending this back for a refund if I can't get it working as it should.

    read more...
    0 320
    • bettsaj
      BrianLowe


      @bettsaj wrote:


      I've just bought the behringer UMC22 as it was advertised to be good value for money, there is however an issue that has been highlighted on an Amazon review. Inst 2 doesn't work after setting up. 


      I'm using the interface with guitar rig 5 usps tracking and it works a charm if i plug the guitar into Line 1, but when I plug into inst 2 i get a signal i.e the green signal light flashes but no audio at all. this hjas been raised on Amazon after I checked some of the reviews, and aledgedly behringer are aware of this issue.


      Any ideas for a fix as I'm on the verge of sending this back for a refund if I can't get it working as it should.





      Same issue here too. Help is appreciated.

      Thanks in advance,
      Regards


      Brian

      • October 19, 2019
  • fterougas
    Contributor - Level 1
    2019-08-05

    Hi to everyone.

    Before one week I'm an owner and big fan of a Behringer X-Touch.

    I'm working with Logic Pro X and everything is more than perfect ... exept the issue that I have in the video.

    Every time I touch (just touch, not moving) the fader, it steps down the volume by -0,1dB.

    Does anyone know why?

    The firmware is 1.15

     

    Thank you in advance for your support.

    read more...
    0 114
    • fterougas
      Kinghuru

      It's funny that my problem, since updating the firmware is that my jog wheel is activated when I increase or decrease the volume slidder... this does not occur when I change the volume from the volume mixer inside the DAW, only when I change the volume on the hardware mixer itself...

      • October 4, 2019
  • Ruhrton
    Contributor - Level 2
    2019-07-03

    Hi, there are no correct measurements of the X-Touch to be found - for a custom case and overlay series, I'd need technical drawings with correct sizes. PDF, AI, DXF, whatever. Who can help me out, please? Behringer support, anyone? Cheers, RT

    0 185
  • Stereomusic
    Contributor - Level 2
    2020-03-09

    Hi,

    i know that it's possible to controll the input Channels (Red cap) in Cubase with the xtouch, as i found  solutuíon in the www a few month ago. i forgot to bookmark the page or the video,, am an old man with short brain.

    Who can point me in the right direction for my problem?

    Any help would be appreciated

     

    best regards from Vienna, the heart of music

    Khun Otto

     

    read more...
    0 92
  • IanJTurner
    Contributor - Level 1
    2020-05-30

    Hi

    I'm using an X-Touch Compact with Cubase 10.  I understand that Mackie Control functionality will vary, depending on the DAW, and I've found that Cubase's implementation lacks a few key features (compared with Logic, for instance).  Whis this in mind I was hoping to use the X-Touch Compact in MC mode for general mixing, and then switch to Standard mode for more detailed editing. So, I have the X-Touch Compact set up as a Mackie Control device in Cubase, and also as a Generic Remote device.

    I worked out how to switch from MC mode to Standard mode and back without having to power off the device, but I discovered an odd anomoly.  Unless I go into Cubase's device set up and remove the X-Touch Compact from the Mackie Control dialogue, then - when in Standard mode, the buttons on the X-Touch Compact all send what appear to be keyboard shortcut style function commands to Cubase (zooming in and out or starting record or playback, for example) - in addition to the commands that I've set up in the Generic Remote. I can see no way to stop this happening - other than removing the device from the Mackie Control dialogue.  I wonder if anyone here can help with this?

    read more...
    0 28
  • AyChords
    Contributor - Level 3
    2019-07-11

    Hi guys, how do I register my x-touch? I can’t find my way out on the website.

    0 171
  • jcsy
    Community Manager
    2020-08-26

    This is a post with an image attachment.

    1 63
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