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165,420 members
161 posts
  • kmchez
    Contributor - Level 1
    2020-05-12

    I have  blown crossover.  I thought I blew the horn, but after replacing it, the scratchy sound cutting in and out is still there.  Can someone direct me where I can replace this part?  I can seem to find options for it.

     

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  • jalexander510
    Contributor - Level 1
    2020-05-08

        I recently purchsed used 800a monitors (with matching sub) and they had some of the best imaging ever heard, but they did not last long. The Right speaker was dead in the water, when I opened it up, the LM317/LM337 transisters looked fried, so I replaced them. In the process the board started to delaminate in around the holes. I just used jumber wires to what I thought were obvious places, but now I have sound but its only static. 

         I would like to replace the amp with original on the one monitor or use a similar active amp to replace both speakers. I assume I would just have to match the crossover network before it splits to the amps. I really want to use these monitors again because I just got them last month. Can some please guide me a bit?

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  • Serge7000
    Contributor - Level 1
    2020-05-06

    When will the tannoy gold 8s be back in stock?

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  • Klaudia114
    Contributor - Level 1
    2020-05-01

    Hi,

    I have had my 2 EuroLive B115D speakers for a few years. i love them. just the other day i went to turn one on and the top speaker part (called 1.35" compression transducer in the manual/brochure) is not producing any sound only the bottom half of the speaker. it sounds like as if there if a cloth muffling the top speaker part. Does any one know if i can fix this at home somehow or not where i could buy a part to fix it? Thanks.

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  • kendrum1
    Contributor - Level 1
    2020-04-26

    Hey all!

    Currently own 2 ip1000 v1s and love them! The only issue I keep running into is drunken college kids thinking they're sturdy enough to hold onto. It's only happened a couple of times, but that sickening crash of one of these things hitting the floor is enough to cause a panic attack. Thankfully, they are built like a tank and I haven't had any sound problems, but I know that can only last a few more tumbles.

    Has anyone built or 3D printed some sort of stand/bracket/legs for the sub unit to help prevent this from happening? All suggestions welcome!

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    • kendrum1
      AlexLane

      Hi @kendrum1 



      I believe I have seen some solutions from users on the facebook forums, I would suggest joining the "Turbosound INSPIRE users" group on facebook and posting this there.


       


       

      • April 26, 2020
  • ManuelAndrade
    Contributor - Level 1
    2020-04-18

    I just bught the Tannoy Gold 7 monitors, when I turn them on (even without any cable connected to the audio inputs) there is a radio signal noise coming from both of the monitors, anybody experienced this?, (I's loud enough to recognize the songs!!!)  thanks!!!

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    • ManuelAndrade
      ChrisEdwards1

      Dear @ManuelAndrade,


      Hope you are well.


      I can see you have also submitted a support ticket regarding this matter, I have sent a reply to you this morning on via the support ticket. If there is any further information you require to my response please reply to my response and I will assist further.


      Take care.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 19, 2020
  • Jesus1
    Contributor - Level 1
    2020-04-16

    Hola estoy a punto de comprar de segunda mano dos eurolive b1500d pro, por 500€. Veo que este modelo no está en catálogo, cuál es el que lo sustituye, porque el vq1500d parece más pequeño en potencia y el b1500xp es de más potencia.

    Me recomendáis la compra o mejor unos nuevos? Gracias 

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  • JayAlper
    Contributor - Level 3
    2020-04-14

    I recently bought a Turbosound iQ12 speaker and noticed the firmware loaded on it is version 2.1. I see that there is now a version 2.2 firmware for that speaker. The release notes for version 2.2 list some improvements, but the previous version shown in the notes is version 1.9, not 2.1 (in fact, no mention of version 2.1 at all). So, I'm assuming the version 2.2 changes show what is different between v.2.2 and v1.9. 

    So, I'm wondering what the specific differences are between iQ firmware 2.2 and 2.1?

    Thanks in advance for any info!

    Jay

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    • JayAlper
      GaryHiggins

      @JayAlper 


      Far from certain here but I suspect very little different. I would bet you have a prerelease version of 2.2 and it could in fact be the same, differing only by name. I have seen listings in other product firmware versions where a version is listed but was not offered as a public update. On my end here I see no 1.9 or 2.1. Only 1.7 and 2.2. Just guessing of course, 

      • April 14, 2020
    • JayAlper
      GaryHiggins

      @JayAlper 


      Funny, I ran across this while looking for something else!






      iQ-Series Firmware Update Version 2.2 - (22 January 2019)




      Turbosound iQ-Series


      Firmware update for Turbosound iQ-Series amplified speakers.


      We recommend downloading and installing the most recent firmware from turbosound.com to ensure optimal performance of your product.


      Your speaker models can either contain Version 1 or Version 2 firmware, which was introduced as a running change in 2018. There is no functionality or performance differences in hardware A and B and this change was due to silicon obsolescence only. Please note this does mean the software in the display/menu will show as FW: V2.2. Both Models HW:A & HW:B are fully supported from a warranty perspective.


      To install the firmware update on Turbosound DSP modules:



      1. press SETUP while switching the unit on


      2. Connect your Windows PC to the speaker’s USB port


      3. Then run the executable “TURBOSOUND UsbUpdate_V2.2.exe” that you downloaded and unpacked from our website.



      2.2 (2019-01-22)


      New features:



      • Improved input modes: Analog, Ultranet and Auto.


      • Separate P16 page for Ultranet setup.


      • Active Ultranet channel is shown on main screen.


      • Improved parameter save and several fixes.


      • Improved limiter behavior.







      musictribe.com page 1 of 2 turbosound.com







      1.9 (2016-07-01)




      New features:



      • Improved ULTRANET stability


      • Improved behaviour in low temperature operation (below 0 °C)


      • Support for upcoming TS products (new series)


      •  

      •  

      •  

        1.7 (2014-06-10)

        New features:




      • support for NuQ, TCS and TSP series


      • support for Turbosound Edit remote application 1.0 (2014-12-04)



      iQ series production release






      © Music Tribe Global Brands Ltd. All rights reserved.
      All information in this document is subject to change without any further notice.






      musictribe.com page 2 of 2 turbosound.com





       


       

      • April 14, 2020
    • JayAlper
      JayAlper

      Gary,


      Thanks for the info. I suspect you're right that v2.1 and v2.2 are essentially the same. Maybe, v2.1 is the version they ship loaded on the hardware and v2.2 is the version they offer as the final downloadable release on the website. In fact I seem to recall there was (is?) something similar in the (sister company) Behringer X32 firmware releases, where firmware ending in an odd number was basically the development/beta tester version and firmware ending in an even number is what was released to the general public.


      Anyway, I'm hoping there isn't much (if any) difference between the iQ v2.1 and v2.2 frimware.


      BTW, if/when Turbosound do release a new version of the iQ firmware, is it true that you can not perform a Turbosound iQ firmware update on a Mac? That would be REALLY disapointing! I would hate to think I've got to buy a Windows PC (or, buy a Windows license and repartition the drive on my MacBook Pro) just to update the iQ firmware.


      Jay

      • April 16, 2020
  • Armand_RSA
    Regular Contributor - Level 1
    2019-11-01

    Hi Music Tribe / Turbosound / Fellow Turbosound users,


    So on the Turbosound IQ series DSP screens there are two bars on the right of the screen indicating the audio levels. First is the input gain and the second is the output.


    I noticed that when running straight from a Pioneer DJM900 mixer, the input level reaches the "clip" level very quickly. (You can see it more clearly when using the Turbosound app on the laptop and connected via USB to the unit.) I now run with my DJM900 on-baord attunator always set at -6dB, but when not even getting close to any red led's on the VU meter, the input on the screen will still indicate it is clipping very quickly. I try to keep my levels mostly at the 0dB/top green LED, but this does not seem right. 


    This input level indicated on the IQ's screen (the left bar) is also post gain knob I have figured out, but it is almost impossible to turn the gain knob up till just under clipping (of the right/master level meter) without the left level meter clipping much quicker, this does not make sence at all. Or are the two level bars on the DSP screens for left: pre-DSP and the right indicating post-DSP?

    There are nowhere any clear info on what these level bars indicate.  


    Then I noticed something the other day when I used the (HW:A FW1.7) Turbosound IQ's together with (HWB FW2.2) IQ's.  The rig was connected in stereo and in series with the full range signal via XLR from the mixer going into an IQ18B bassbin (Fw 2.2) and then to an IQ15B (Fw 1.7) bin and then lastly into an IQ12 (Fw 1.7)  top. On the Fw 2.2 units the input level were constantly much higher than on the units with Firmware 1.7. All the rest of the DSP settings, gain knob etc where set the same, so this was very odd.


    Also, there is a big difference in the levels when using the DSP limiter at 0 and at -1. (Much bigger than the difference of going from say -1 to -2, and to -3 etc...) so I prefer not to use the limiter as it sounds like it reaches it's threshold way to quick. When the limiter is turned off there is much more headroom. 


    I think the engineers should just check the on-board DSP level meters (input/left side and output/right side of the on screen bars) as well as the DSP limiter behaviour.

    Nobody could also answer my question regarding if there is still a limiter active when the on-board DSP limiter is set at 0?
    (I want to ensure my drivers/amps stay protected, but setting the limiter at -1 looses too much volume) 



    Other than that I am extremely happy with the Turbosound IQ series. I hope I can get answers or a response for the above and sorry for language errors, English is not my first language. 

    Regards


     

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    • Armand_RSA
      Armand_RSA

      These are the bars I am refering to

      IMG_5586.JPG
      • November 1, 2019
    • Armand_RSA
      Paul_Vannatto

      Hi Armand @Armand_RSA 


      Welcome to the forum. Assuming you are using the analog input and not the Ultranet input, just below the XLR input is a switch. It should be set to Line, not Mic. What you are describing sounds like it is set to Mic.


       

      • November 1, 2019
    • Armand_RSA
      Armand_RSA

      Hi Paul,


       


      Thank you for the response.

      It unfortunately is not the case and I can confirm this is with the switch set to LINE. 

      Extra note: Although the first level meter of the two bars shows clipping/limiting (the very top white square) it never has sounded distorted. When I noticed the 1.7 versions indicate a gain level much less than the 2.2 I figured it is just a glitch / bad programming, so I don't worry about the left bar when it reaches the top limit, as you can not hear any distortion articfacts in the audio.


        

      • November 2, 2019
    • Armand_RSA
      AlexLane

      Hi @Armand_RSA 


       


      I would like to clear up the Limiters confuision, the "user" limiter is a brick wall limiter designed for level limiting. Think of it as the noise police feature!


       


      With the user limiter set to zero, there are still seperate RMS and PEAK limiters designed to protect the drivers from over powering. These cannot be accessed by the user and are factory locked.


       


      Regarding the input question, input sensitivity is Line +4 dBu, mic -22 dBu. This could potentially be clipped by a particularly "Hot" mixer output.


       


      My reccomendation on the mixer side of things is to adjust the Master Level control so that the master channel level indicator lights at around 0dB at the peak level. This should allow plenty of headroom for peaks on the input to the IQ.


       


      It is worth being carefull to not red line the signal input to your loudspeakers, even at low volume a clipped signal can be quite damaging to loudspeaker drivers as you essentially create a squre wave which makes the driver move in a way the builds up a lot of heat.


       


      Clipping = Greater average power = More heat = Greater stress on the glues that hold a loudspeaker driver together = shorter life for the driver


       


      Hope that helps, let me know if you have further questions.

      • December 9, 2019
    • Armand_RSA
      Armand_RSA

      Hi Alexander,


       


      Thank you so much for the in-depth response Much appreciated. 

      Great, I understand the User Limiter now better. Thanks for clearing that up.

      Yes, you are very much correct. Softer but clipped (square waved) signals from the source/mixer unit are what destroys the drivers quicker. I always ensure not to send any clipped signals from my mixer to the loudspeakers.   

      Just a last question, if my mixer output's at 0dB (top green on the DJM900) and the gain knob is set to 0 on the back of the IQ loudspeaker, but the first bar/meter on the IQ's on-board screen is reaching the top/"max", is it safe to operate like this? I find that the first bar reaches max before the second bar. In other words you can not reach the max output of the loudspeaker/amp (indicated by the second/right bar) before the left/input bar maxes out?

      Kind regards
      Armand

      • December 11, 2019
  • Armand_RSA
    Regular Contributor - Level 1
    2019-11-02

    Hi there,

     

    I would just like to enquire on more information about the FBQ feature of the DSP on the IQ series.

     

    When using Auto and mode on the FBQ feature, do the filters get lifted after a while or how long do they stay activated? 

     

    Can someone also more clearly explain to me the difference between the Auto mode and the Single mode?

    Does Single mode only filter a maximum of 8 frequencies and thereafter nothing? 

     

    The manual says this: 
    Auto: Automatically sets as many filters as required. Whenever a new feedback frequency is discovered, the first filter will be released to attenuate the new frequency, and so forth.
    Single: Activates the FBQ (feedback detection) functionality, up to 8 feedback filters.

    On the HW:B FW2.2 IQ's the Learn function also does not seem to be working correctly. 

     

    ~ Thanks in advance for any answers / replies 

    Regards

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    • Armand_RSA
      Armand_RSA

      Nothing from anyone? 


      One of the biggest reasons for moving over to a complete Turbosound IQ rig was the advanced DSP functions and especially the FBQ. But I need to better know how it functions so I can use it correctly and with confidence. 


       

      • March 21, 2020
    • Armand_RSA
      Paul_Vannatto

      Hi Armand @Armand_RSA ,


      I think the reason no one has responded to your question is that most of us that use the iQ series of speakers do not use the feedback portion of the DSP. Back in the days when I had an analog setup (with an A&H GL2400 console), I used the Behringer Feedback Destroyers on the monitors. When I switched over to the X32, I continued to use the Feeback Destroyers until someone challenged me to learn how to properly ring out/EQ the speakers. I accepted that challenge and glad I did. The monitors sounded so much better and clearer (and had more life to them). Eventually I gave away those Feedback Destroyers. So I pass on the challenge.


       

      • March 22, 2020
    • Armand_RSA
      Armand_RSA

      Thanks for the response. 

      The thing is I am a DJ, and run directly from my DJ mixer into the IQ's. I used to have a JBL EON rig that I ran through a DBX PA2. All the built in DSP options on the IQ's was the main reason I upgraded, so a non-functioning FBQ feature is somewhat annoying. 

      • April 5, 2020
    • Armand_RSA
      AlexLane

      Hi Armand,


       


      On the HW:B FW2.2 IQ's the Learn function also does not seem to be working correctly.
      Can you detail the issue here a bit more? Happy to report this to CARE and see if they can run some tests. We are certainly not aware of an issue like this.


      Auto: Automatically sets as many filters as required. Whenever a new feedback frequency is discovered, the first filter will be released to attenuate the new frequency, and so forth.
      This means that up to 8 notch filters will be added automatically, once the 8 are used if another feedback frequency is detected then the first filter will be overwritten by the new one.



      Single: Activates the FBQ (feedback detection) functionality, up to 8 feedback filters.
      Once 8 filters are deployed, it will not add or replace any more.

      • April 7, 2020
    • Armand_RSA
      Armand_RSA

      Hi @AlexLane,


       


      Thank you for the info on Auto and Single FBQ modes. 



      Last question on that, when I use Auto mode and feedback occures and the IQ "catches" that frequency, does it "release/lift" it after a while, or does it only reset when you power off the unit? 


       


      HW:B Firmware 2.2. Learn function problem:
      When you activate the FBQ Learn Function, it should output a few loud "clicks/pops" (So the unit can hear what frequencies are causing feedback) I have tested this on Firmware 1.7 and it works, but on Firmware 2.2 it is completely silent. 

      Here is a picture of the feature I am refering to: 

      Screen Shot 2020-04-13 at 01.24.45.png
      • April 12, 2020
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