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165,388 members
97 posts
  • Johnnyangel
    Contributor - Level 1
    2020-02-09

    what a lot of BS to get in here, trying to get to someone to ask whether I can buy an amplifer for my powered speaker (amplifier only already got power supply heat sink speaker and controls) don't want to buy a complete powered speaker box, any ideas 

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  • BlackBarnBar
    Contributor - Level 1
    2020-01-30

    Warenty lab 2000? I want send my lab 2000 in for repair. How and wher do I send it? 

    0 96
    • BlackBarnBar
      RexBeckett

      @BlackBarnBar 


      Hello Rickard, welcome to the community.


       


      I suggest that you raise a Care ticket (Service Request) explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed the required fields in your profile. The Care ticket is currently the only way to request technical support, service and spare parts from any of the Music Tribe companies.

      • January 29, 2020
  • Hackerstown
    Contributor - Level 1
    2020-01-22

    Anyone have any input on Boss Katana MKII ?

    0 45
  • CesarBua
    Contributor - Level 2
    2019-05-20

    Hi,

    A year ago I bought two Lab Gruppen IPD2400.
    After a few uses, now one of them does not turn on.

    When I plug it to AC, it does not go to stand by mode. And does not turn on.
    Fan runs, ethernet socket shows activity lights blinking, and Intellidrive Controller can connect with a valid IP address, but does not synchronize. 

    Seems that DSP is not working.

    Anyone has experienced something similar? Any ideas?

    Very frustrating. After investing money on top class brand amps, it only lasted a year.

     

    Regards

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    • CesarBua
      wsl

      Hello


      Same problem here with a new ipd2400 at first start-up.


      No stand-by mode , black display , but fans at full speed. After 1 hr I cut the power en reconnect the power cord. The amp starts normal.


       

      • January 21, 2020
  • Kurtis0c1995
    Contributor - Level 1
    2020-01-08

    Had the nx4-6000 for 8 months now and has been fantastic up until a week ago. Just tripped the sockets and stopped working. Everytime I plug it in now it just trips the socket. Help

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  • philotbeddo
    Contributor - Level 1
    2020-01-02
    Behringer Europort PPA2000BT Portable PA System with Bluetooth
    For the past couple of months is randomly clips out the right side for a second or two at a time.  I can't find any excessive sound source or reason for which it would be doing this.  It also randomly starts making a super loud white noise static sound.  I have to turn it off and turn it back on to make it go away.  Super annoying when in the middle of a song or gig.
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  • KeithWeinstein
    Contributor - Level 2
    2019-09-03

    I bought a couple of iNUKE1000 amplifiers a couple years ago, and their performance has been excellent, especially considering their value, light weight, and low impedance matching. I was planning to buy a few more until I found out that they are all discontinued, and the closest thing that Behringer has are the NX series amps which are heavier and significantly more expensive. Does anyone know why they're discontinued?

    I experienced something similar when I bought a Behringer X32 CORE that retailed for $500 brand new, and then it was discontinued a month later. I wanted to buy more, but by then price has gone up to about $1,500 on eBay for *used* models! And sure enough, I'm starting to see used iNUKE amps being sold at 3rd-party retailers for much higher prices because of the supply vs. demand.

    Is this a trend I should worry about?

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    • KeithWeinstein
      Paul_Vannatto

      Hi Keith @KeithWeinstein ,


      Yes the NX series has replaced the iNukes. I got the NX3000D model for my church a few months ago and have been very pleased with it. It is quite light IMO (7.9 lbs) - much lighter than the old Peavey amp it replaced. 


       


      For the X32 Core, the replacement is the Midas M32C, which is a tad more expensive, but a lot less than the gouging ebay prices.


       

      • September 3, 2019
  • Markybehr
    Contributor - Level 1
    2019-12-29

    I recently bought a Ampeg fridge bass cab with a single 1/4” input jack. Searched for an amp to pair with it—found the BX2000H. This amp has two Speakon outs, though, and I’m wondering what the correct way is to deliver all of that beefy wattage to the 8x10 cabinet. Ideas?  Thx

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  • hoangbaokhoa
    Contributor - Level 2
    2019-12-26

    Dear Team,

    We are Hoang Bao Khoa Co. - a customer of Music Tribe in Vietnam.

    Recently, we have got some cases in which the end user's Lab Gruppen Amplifiers broke. However, these products bought from the company - one of Music Tribe dealers in Vietnam currently does not run business anymore and the warranty period is still valid. Thus they come to us for consultancy and service.

    Could you please advise us the warranty process for these cases?

    Thanks

    Diem - Hoang Bao Khoa Company

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    0 278
    • hoangbaokhoa
      RexBeckett

      @hoangbaokhoa 


      Hello Diem, welcome to the community.


       


      I expect that the warranty procedure would be the same as for any other owner of a Music Tribe product. The product owner can open a Care ticket for an in-warranty Service Request. This is done by clicking on the Support menu at the top of this page and then clicking the + Create a Care Ticket button. This is only possible when all required fields in the member profile have been completed.


       


      When the Care ticket is raised, the requestor should get a confirmation email with a Care case number. The response may take some days. There have been cases where the responses have been lost in email spam folders.

      • December 25, 2019
    • hoangbaokhoa
      hoangbaokhoa

      Dear Rex,



       


      Thanks for your response.


       


      How about the case the product owner did not have / keep the Proof of Purchase to submit in the procedure.


       


      Thanks


      Diem
      • December 25, 2019
    • hoangbaokhoa
      RexBeckett


      @hoangbaokhoa wrote:


      Dear Rex,



       


      Thanks for your response.


       


      How about the case the product owner did not have / keep the Proof of Purchase to submit in the procedure.


       


      Thanks


      Diem




      @hoangbaokhoa 


      Hello Diem, 


       


      I am not a representative of Music Tribe so I have no special knowledge of their policies. I can only suggest that the product owner raises a Care ticket and includes an explanation of the situation. 


       


      Music Tribe representatives (Tribers) do sometimes monitor this community but the Care ticket system is the primary means to request support.

      • December 25, 2019
  • Darlingsone
    Contributor - Level 1
    2019-12-23

    Purchased in 2017, this past weekend it just stopped working.  I took the top off and started it up and Sparks came out of C 26 which I think is a passive capacitor.  I am wondering if this machine may still be covered by a warranty.

    0 135
    • Darlingsone
      KenMitchell

      Hi Alfred ( @Darlingsone ), 


       


      Welcome to the community.  Assuming you registered the amp when you purchased it you should have a three year warranty.  You'll need to open a ticket using the CARE portal here for your warranty claim: https://www.behringer.com/brand/behringer/support#googtrans(en|en)


       


      You should get an auto-reply email once you submit the ticket.  If you don't get that email , check your spam/junk folder. That email will say that someone will contact you within one business day but be patient as that's been more like a week or more lately. 


       


      Ken

      • December 23, 2019
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