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165,441 members
196 posts
  • vaikl
    Contributor - Level 2
    2020-03-11

    Has anyone already seen this? I have both devices, bought the X Air several weeks ago and since then the Monitor2USB is emitting a loud single crack exactly every 70 seconds but only when the X Air unit is powered off. No matter what is connected to the M2B and no matter what app I'm monitoring, it crackles through my main monitors and my aux monitors. Powering the X Air on, the crackling immediately stops. The devices are connected to different wall plugs, both are using audio via USB (on different USB hubs) but it crackles even if no USB cable is connected.

    I'm on a MacMini (late 2012) with latest Mojave. What could it be??

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  • DonSealer
    Contributor - Level 2
    2020-03-08

    I apologize for not knowing more on this subject.  I've been using my xr18 for several years.   I've only used it outside of my studio maybe 4 or 5 times.  However I use it almost daily in my studio.  My set up is like this, xr18/ computer/ Reaper.

    I bought a router several years ago when I first bought the mixer and was planning on using it on gigs.  However that didn't really materialize.  So I have been using the mixer in my studio and I use the router with it.  

    So I connect to the router every time I turn power on in my studio.  I'd like to switch to the internal router in the xr18.  But I'm concerned for 2 reasons.  1, I'm not sure how to do that and 2 I'm worried I'll mess something up when I do switch.  And possibly 3,, I may have problems staying connected.   #3 shouldn't be a problem as my router and computer are only 4 ft from each other.

    So there you have it.  I could really use some  advice.

    Thanks,

    Don.....

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    • DonSealer
      Paul_Vannatto

      Hi Don @DonSealer 


      Welcome back (its been awhile). We would strongly suggest not using the internal wifi for any external gigs, since it is just not a reliable connection, particularly due to multiple phones etc. trying to find a free wifi connection. Use a dual band (2.4 and 5 Ghz) type router on the 5Ghz band. I always use my XR18, MR18 or X32 Rack this way and it has never let me down.


       

      • March 8, 2020
    • DonSealer
      DonSealer

      Thanks Paul.  I wouldn't use my mixer on gigs without an external router but I'm not planning on using it that way.  For the forceable future i only plan on using it in my studio.  There shouldn't be any interference.  I'll  have my cell phone in the studio but thats all.  The mixer and computer are only a few feet from each other.


      Do you think I could use the internal under these conditions?  If so what do I do to make the switch.


      Thanks again, 


      Don.....


       

      • March 8, 2020
    • DonSealer
      Paul_Vannatto

      Sorry Don @DonSealer. I don't understand. You said "So I have been using the mixer in my studio and I use the router with it". That is the way I would use the XR18 in any case (with the external router). I never bother with the internal router, even here at home.


       

      • March 8, 2020
  • Benmaru
    Contributor - Level 1
    2020-03-05

    I have been happily using a Behringer EUROPORT mpa 100BT for over a year now. The wireless mic is no longer working-Looks like the culprit is the usb dongle ulm300d. Tried moving the dongle up and down,  left and right while inserted in  the usb port and the loudspesker goes on and off. Leads me to the  conclusion that the usb dongle is defective. Would appreciate getting info as to Where  I can get a replacement dongle? Thank you

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    • Benmaru
      RexBeckett

      @Benmaru 


      Hello Ruben, welcome to the community.


       


      It could be a fault on the USB receiver but it is also possible the USB socket on the speaker is damaged.


       


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.
       

      • March 5, 2020
    • Benmaru
      Benmaru

      Good morning @RexBeckett RexBeckett.



      Thank you for your response and welcome gesture - most appreciated.

      I suspected the usb socket/port so I tried charging my iPhone through the usb socket and it worked. Thus I was able to eliminate the usb socket as a culprit and zeroed in on the usb receiver/dongle.


      I will proceed in accordance with your suggestion and hope Behringer can (and will) remedy this hiccup by repairing/replacing the receiver/dongle. 


      Cheers! 

       

      • March 5, 2020
  • gunner4565
    Contributor - Level 1
    2020-03-01

    We have an X32 with S16 digital snake.  We need 16 outputs on stage for IEMs.  I saw mutiple relerences to having two S16s  then extending the outputs with the ADA8000.  But we only have one S16.  I located an ADA8000.  That would give us the additional 8 needed outputs.  Can you connect the ADA8000 to the single S16?  That would meet our need without purchasing anopther S16.

     

     

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    • gunner4565
      Paul_Vannatto


      @gunner4565 wrote:


      Can you connect the ADA8000 to the single S16?  





      Yes you can Jerry (welcome to the forum btw). The output to the ADA8000 would be what you assign to the third AES50 bank of 8 (17-24) - see config setup here.


       

      • March 1, 2020
  • WiccedJack
    Contributor - Level 1
    2020-03-01

    what's the best settings for the behringer Xenyx q502 usb with phantom? I'm using the behringer c-1 mic

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    • WiccedJack
      RexBeckett

      @WiccedJack 


      Hello Philip, welcome to the community.


       


      The best settings will depend on what you want to achieve. To start, I would set the Main Mix control to 0, set channel 1 Pan to centre. Adjust channel 1 Gain so that normal speech causes the green LR 0 LEDs to flash. Then turn the Phones control up so you can hear yourself in the headphones. Adjust channel 1 High and Low EQ to get the sound that you like.


       


      There is a problem, though. The Q502USB phantom power is 15 Volts but the C-1 requires 36-52 Volts (nominally 48V). If you want to use the C-1 with the Q502USB, you will need to add an external phantom supply like this. 

      • February 29, 2020
  • iybeee
    Contributor - Level 3
    2020-02-28

    Hi. I have a UMC204HD, which'll sample as high as 192,000hz, but I read that normal industry quality (cd?) is 44,100hz /16bit /.wav or similar. I have also read that not changing these settings through the rec/mix/master/exp stages can be beneficial. I come from a digital image background, and can see the logic, as every change in 'density' will artefact things up, so to speak. Is 44k still in use for digital music (and outlets such as Bandcamp), or is that considered low-def these days? Basically, what I was wondering in a nutshell, can I just set everything to 44k from the very start to finished article? I expect that this may leave a bit less detail from a monitoring/mix/master point of view, but is it really so bad? Lastly, if my UMC204 is set to 24 bit format, at 44k, should I worry about the transition to 16 bit at export? Thanks in advance!

     

     

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    • iybeee
      RexBeckett

      @iybeee 


      It really depends on how much post processing you are doing to recordings and the eventual usage. The delivery form of soundtracks for video is usually 48kHz 16bit. Music for CD or compressed files is usually 44.1kHz 16bit.


       


      It is usualy beneficial to record at 24bits and twice the deleivery sample rate (96kHz or 88.2kHz) to have good  resolution for post production. The final stage of post is then to down-sample to the target delivery formats.


       


      Converting from 24 bits to 16 bits is not too damaging provided the track is at a good level. This is why it is better to do this after post processing and normalizing.


       


      Converting sample rates is least harmful when it is an integer factor. This is the same for images, as I'm sure you know. I think the worst case is 44.1 to 48. 96 to 44.1 is acceptable so you could use a 96kHz master for either video or music deliverables.

      • February 27, 2020
    • iybeee
      iybeee

      Thanks, RexBeckett, that makes good sense. So if things are simply dividing by two there's less opportunity for things to deteriorate in quality (?).

      • February 27, 2020
    • iybeee
      RexBeckett


      @iybeee wrote:


      Thanks, RexBeckett, that makes good sense. So if things are simply dividing by two there's less opportunity for things to deteriorate in quality (?).





      @iybeee 


      That is correct. There are less artifacts produced when effectively discarding alternate samples than when every new sample is created from the previous and next ones. The difference is obvious when converting high detail images - non-integer conversions (especially when close to 1) usually soften images noticeably. The effect on sound is much the same but not as easy to identify.

      • February 27, 2020
    • iybeee
      iybeee

      Thought it might be similar to images, it's all computing after all. But is it just me, or is this music production thing a bit of a DAW's Labrynth?! Thanks again, feeling lost less, now.

      • February 27, 2020
    • iybeee
      RexBeckett


      @iybeee wrote:


      Thought it might be similar to images, it's all computing after all. But is it just me, or is this music production thing a bit of a DAW's Labrynth?! Thanks again, feeling lost less, now.





      @iybeee 


      I'm glad to hear that we're helping to clear some of the fog. Yes there are a lot of DAW packages to choose from. Some are tailored to suit different types of music production. Quite a few of us find that Reaper combines good flexibility with simple operation. You can try-out an un-crippled version for free.


       


      If you want an incredible set of controls, great sound and you have a big high-resolution monitor, Harrison Mixbus is worth a look. I love the sound but the console-like layout doesn't fit on small laptop screens.

      • February 27, 2020
  • victoryoverall
    Contributor - Level 2
    2020-02-27

    I’ve had a Behringer U-Phoria UMC22 USB audio interface since early January 2020, bought through thomann.de. Since new I've had some severe noise interference which is making playing or recording effectively impossible. I’ll explain the problem and all the solutions I’ve tried, so brace yourselves, this will be long… (TL;DR at the bottom for those not ready for story time)

    The noise is a high pitch whistle, at roughly 3.15kHz. I play metal guitar with high gain, so this whistling noise becomes unbearable once run through virtual tube screamer and high gain amp setups. This noise is present whether I have my guitar plugged into the interface, or no mic/instrument plugged in at all, so I know it's not my guitar or cable. The exact same noise at the exact same frequency is present when using the interface on both my MacBook Pro 2015 and an iMac 2017.

    Here’s a link to a video showing the issue:
    https://drive.google.com/file/d/1lhKzWY4QlUMc_eDWdr5OoncoNV94RbIC/view?usp=sharing

    You can see the spike in the EQ analyser and hear it if you turn up your volume. This EQ analyser and sound is without any other plugins, just the raw input from the UMC22 with no mic/instrument plugged in. The shifts in the frequency are when I turn on/off the phantom power and adjust the Gain 1 knob.

    To save a lot of back-and-forth questions and troubleshooting, here’s a list of various things I’ve tried:

    • Using a different computer (iMac 2017)
    • Using different audio plugins (from Ignite Amps, LePou, built-in Garageband, etc.)
    • Using Line 1 and Inst 2 inputs (noise is present even with no instrument connected)
    • Running the sound output through the internal speakers/headphones so the interface is only dealing with input
    • Turning off all WiFi and Bluetooth sources in the house
    • Switching off WiFi and Bluetooth on the computers themselves
    • Unplugging all peripherals
    • Switching off all nearby electrical devices
    • Using the MacBook whilst charging and just on battery power
    • Connecting the UMC22 to each of the computer’s USB ports
    • Connecting the UMC22 through a high quality powered USB hub
    • Having phantom power turned on and off
    • Using my MacBook Pro and UMC22 outside of my house, and in my car (parked with ignition off of course) in an attempt to get away from any potential interference in my house

     

    The sound was present in every situation above, so I can’t help but conclude it’s the UMC22 that’s at fault.

    When the phantom power is switched on/off the frequency of the whistling interference “travels” up and down a bit, before settling back at 3.15kHz. Sounds like someone trying to tune an old radio.

    This “radio tuning” can sometimes be heard when adjusting the Gain 1 knob. This is the Gain for the Midas preamp channel that has the phantom power.

    I’ve tried various noise gate plugins to just deal with it, but the noise is so prevalent that the moment I start playing the guitar it’s instantly noticeable. I’ve also tried using EQ to make an extreme -30dB cut at 3.15kHz before any pedals/amps in my signal chain, but this badly affects the tone and the noise is still noticeable once I start playing.

    This interface was bought solely to play and record guitar using virtual pedals/amps/cabs, but this noise is so intrusive it makes practise very unenjoyable and ruins any recording. I’m super disappointed as I had seen some great reviews for this interface.

    Has anyone had this problem, and maybe know of a solution? Should I get a replacement? Or is this an inherent problem with the UMC22 and should I just get a different interface altogether?

    TL;DR My Behringer UMC22 constantly makes a high pitch noise around 3.15kHz in all different situations/setups I’ve tried. Faulty unit, common fault, or inherent problem?

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    • victoryoverall
      bugatputhaw

      I have exactly the same problem sir .. I purchased mine last january 29 2020 thru Lazada Philippines. Did you solved your problem ?

      • February 27, 2020
    • victoryoverall
      RexBeckett

      @victoryoverall @bugatputhaw 


      Hello Jason and Francis, welcome to the community.


       


      No this is not normal behavior for a UMC22. I would contact your supplier for a return. If they will not help, I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Also make sure that you fill-in every required field in the Care form.


       


      I must compliment you, Jason, for your thorough investigation of the problem. You certainly do not give in easily!

      • February 27, 2020
    • victoryoverall
      victoryoverall

      @RexBeckett Thanks for your feedback and information on what steps to take next.


      I certainly don't give in that easily I have a strong DIY ethic, and I prefer to get to the root of a problem myself before I bother others or point the blame at anything. I've been trying on-and-off over the past two months to figure this out so I'm past the thomann.de 30-Day Money-Back Guarantee, but they do provide a 3-Year Warranty no matter if the manufacturer's warranty is less. Hopefully they'll agree that this is a faulty item and I'll get replacement or repair.


      Thanks again for you help.

      • February 27, 2020
  • Arda
    Contributor - Level 2
    2020-02-27

    Hi. I've just bought UPhoria UMC22 interface. 
    Im using Cubase 5 now. I heard that if i buy behringer's product, i can reach 150 vst plugins. How can i reach that plugins?

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  • etla
    Contributor - Level 1
    2020-02-25
    My Xenyx X1222USB has no rack ears, I would like to purchase some. How can this be accomplished?
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  • mollywalburn
    Contributor - Level 2
    2020-02-23

    Hello all, my UMC204HD has a white noisey static hum when I am:
    1) Connected to a new Macbook Pro using stock Behringer USB via a Thunderbolt 3 Adapter hub
    2) Have either Input 1 or 2 (doesn't matter) with "Instrument" selected using either an acoustic guitar and an electric bass guitar with a 1/4" jack.

    Noise comes through in the headphones as I'm recording, and also on the recording, making the recording garbage. It goes away if I touch the casing of the interface or the 1/4". This does not happen when using a condenser mic through XLR in either of the same inputs with 48V phantom power on and "Line" selected. Help! (And thank you!)

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    • mollywalburn
      RexBeckett

      @mollywalburn 


      Hello Molly, welcome to the community.


       


      Guitar pickups and cables connected to high-impedance (Inst) inputs are prone to picking up noise and hum. This is particularly so when the sound system is not properly grounded. Laptop chargers often do not provide a good ground connection whereas desktop PCs usually do.


       


      This problem can often be solved by connecting powered monitor speakers to the interface outputs. The monitors provide a ground connection for the whole system. The monitors need to have a ground connection through their power cable - so it must be a three-core cable and plug. Ideally the monitor inputs and cables from the interface should be balanced. 


       


      Sometimes the laptop charger can be the source of the noise. Try with and without the charger connected to see whether it makes any difference.

      • February 23, 2020
    • mollywalburn
      mollywalburn

      Hi Rex, thanks for the quick reply!


      I tried using the 3-prong power extension for my macbook pro, and had the same issue. I also tried completely unplugging it from the charger, same issue. I've also tried on my friend's macbook pro (and older model) and again, same issue.


      I don't have a set of powered monitors - all of my speakers have amps.

      The only additional note is that I have an Ibanez thinline classical, and it doesn't create this sound. Every other instrument I've tried (higher quality, budget quality, etc.) creates the noise.


      Would hearing the sound help pinpoint the issue?

      • February 24, 2020
    • mollywalburn
      RexBeckett


      @mollywalburn wrote:


      Hi @OPREX - thanks for the quick reply!


      I tried using the 3-prong power extension for my macbook pro, and had the same issue. I also tried completely unplugging it from the charger, same issue. I've also tried on my friend's macbook pro (and older model) and again, same issue.


      I don't have a set of powered monitors - all of my speakers have amps.

      The only additional note is that I have an Ibanez thinline classical, and it doesn't create this sound. Every other instrument I've tried (higher quality, budget quality, etc.) creates the noise.


      Would hearing the sound help pinpoint the issue?





      @mollywalburn 


      What happens if you connect one of your amps to the UMC204HD outputs?


       


      BTW: I don't know who OPREX is but he may be surprised to be notified that you replied. 

      • February 24, 2020
    • mollywalburn
      mollywalburn

      Still buzzing @RexBeckett.

      • February 24, 2020
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