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165,363 members
41 posts
  • Dc503
    Contributor - Level 1
    2019-08-28

    Anyone else get this after trying to run it 

     

    I'm going need a refund if this can't be fixed did this on the demo to I just figured it would be fixed by time I paid for it 

    0 176
    • Dc503
      DrMove

      For me, the software doesn't work period.  First of all, it isn't installing in my operating system, (Windows 7 Pro on Dell Latitude E6420 Laptop) it just opens from the folder where the executable resides.  And when it opens it does nothing...I try to import a file and...nothing.  I'm guessing at this point, since TC Electronic and Music Tribe are ignoring my numerous email requests for answers, that they want you to sign up to the Finalizer.com cloud account and upload your unreleased masters to their servers.  Well I'm not doing it.  I should be able to 'Finalize' my masters in the privacy of my environment.


      TC ELECTRONIC AND MUSIC TRIBE....HERE ME ON THIS...I WANT A REFUND ASAP.  YOU HAVE MISLEAD US ABOUT THIS SOFTWARE!  REFUND PLEASE!  REFUND PLEASE! REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE! 


      I SEE YOUR FACEBOOK AND LINKED-IN PAGES...IF I DON'T GET A REFUND, I WILL BEGIN POSTING ON BOTH PAGES ABOUT HOW YOU ROOKED US OUT OF OUR HARD EARNED CASH AND ARE NOT RESPONDING TO OUR REQUESTS FOR AN EXPLANATION AS TO WHY THE FINALIZER SOFTWARE DOESN'T WORK.  AND HOW YOU MISLEAD US AND DIDN'T TELL US THAT OUR MASTERS WOULD BE IN THE CLOUD, AGAINST ANYONE WITH ANY SENSE WISHES.  I DON'T KNOW WHAT YOU'RE GOING TO DO WITH MY MASTERS ONCE YOU HAVE THEM.  AND JUDGING FROM HOW YOU ARE NOT RESPONDING TO MY MANY EMAILS, I CAN ASSUME IT'S NOT GOOD OR HONEST!


      I WANT A REFUND!!!!!!!  REFUND PLEASE! REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!  REFUND PLEASE!


      AS STATED ABOVE I WILL POST NEGATIVE REVIEWS ON BOTH OF YOUR PAGES ON FACEBOOK AND LINKED-IN.  IF THAT DOESN'T WORK, I WILL START WITH THE BETTER BUSINESS BUREAU AND THEN  I WILL FIND OUT WHAT AGENCY IN THE EUROPEAN UNION HAS JURISTICTION OVER CONSUMER ISSUES LIKE THIS AND GET THEM TO WAKE YOU UP!!!!!!!


      SINCERLY,


      F.RICK FERNANDEZ


       


       

      • August 28, 2019
  • Dc503
    Contributor - Level 1
    2019-08-27

    I purchased finalizer app and it crashes it won't start up at all is this not good for Windows 10 

    0 164
  • Alex_Zero
    Contributor - Level 2
    2019-08-24

    I purchased this yesterday, followed the install instructions, and every time i try to install I see the below.

    The install freezes and I am unable to progress - I can't click as I just keep getting the spinning wheel. I tried waiting, restarting, redownloading, and nothing has worked so far.

    Finalizer_Error_001.jpg

    read more...
    0 180
    • Alex_Zero
      TC-Claus

      Hi Alex,


      Sorry to hear that! Please try switching to Windows Audio before launching the Finalizer App. After first launch You should be able to switch back to the ASIO driver ...


      All the best from


      Claus

      • August 25, 2019
  • Guitar47
    Contributor - Level 1
    2019-08-24

    I purchased a license for the Finalizer app yesterday. I recieved a reciept from PayPal for the sale but I have had no email containing the iLok registration code.

    0 423
    • Guitar47
      TC-Nicolaj

      Hey Guitar47,

      if you still haven't received it, shoot me a private message and we'll get you sorted asap.


      All the best,
      // Nicolaj

      • August 25, 2019
    • Guitar47
      Azenkwed

      Same here, I haven't received my license number. I always buy licenses online and usually you get your license a few minutes later via email. Because it is all automated. Not receiving an email suggest a problem has occurred. 


      So, I contacted musictribe. 

      • September 9, 2019
    • Guitar47
      TC-Claus

      Hi Azenkwed,


      Please PM me if You still didn't receive Your license code ?


      All the best from


      Claus

      • September 24, 2019
    • Guitar47
      Luke923

      SAME AS ME, I purchaged VSS3 NATIVE just recieved a reciept from PayPal for the sale, no any related license delivery or registration code!!!!


       

      • November 28, 2019
    • Guitar47
      TC-Claus

      Hi Luke923,


      You send me a PM - please send Your iLok ID there as well and if You haven't allready done this - check Your spam folder ...

      • November 28, 2019
  • messmusic
    Contributor - Level 2
    2019-08-21

    I purchased a license for the Finalizer app yesterday. I recieved a reciept from PayPal for the sale but I have had no email containing the iLok registration code. I submitted a support request (01000012) but have had no response from that either.

    read more...
    0 276
    • messmusic
      messmusic

      It's now 4 days since I bought this software and I still haven't been sent the license. This is not acceptable.

      • August 22, 2019
    • messmusic
      haolintang1987 I have encountered the same problem as you. I don't know how to solve it
      • August 22, 2019
    • messmusic
      messmusic

      I have requested a refund. If I don't receive one with 24 hours I will open a dispute with PayPal.

      • August 23, 2019
  • arfcorps
    Contributor - Level 1
    2019-05-31

    Any plans on releasing a docking station to house the four available controllers TC-2290, DVR-250-DT etc ?

    Thanks!

    2 222
  • stevenawilliams
    Contributor - Level 2
    2019-05-16

    Hello

    I cannot open my System 6000 AAX Pro Tools plug in. I am getting DAE error 7054.
     
    I recently changed my OS on my Apple Mac to 10.14.1
     
    I am using pro Tools Ultimate 2019.5.0

    All the best
    Steve
    read more...
    0 185
  • stevenawilliams
    Contributor - Level 2
    2019-05-16
    Hello, I cannot open my System 6000 AAX Pro Tools plug in. I am getting DAE error 7054. I recently changed my OS on my Apple Mac to 10.14.1 I am using pro Tools Ultimate 2019.5.0 All the best Steve
    0 92
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