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  • TSalvador
    Contributor - Level 2
    2020-05-03

    I have both ASIO and BEHRINGER_2902_X64_2.8.40 drivers installed and even so the input channels don't work. I already tried to install them one at the time and it did't work. Does anyone know how to solve it?

    Audio Input.png

     

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    0 109
    • TSalvador
      RexBeckett

      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.

      • May 3, 2020
    • TSalvador
      TSalvador


      @RexBeckett wrote:


      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.





      I can't find the USB Audio Codec on the list:


      Audio.JPG

      • May 3, 2020
    • TSalvador
      RexBeckett


      @TSalvador wrote:




      @RexBeckett wrote:


      @TSalvador 


      Hello Thiago, welcome to the community.


       


      The UMC22 is supported by Windows 10 using its standard USB audio drivers. See these notes for details. If you have installed a non-standard driver, you may need to uninstall it through Windows Control Panel -> Programs and Features.





      I can't find the USB Audio Codec on the list:


      Audio.JPG





      @TSalvador 


      That is because you have installed the BEHRINGER_2902_X64_2.8.40 driver. This is an old driver that was, I think, intended for use with Windows 7. I have seen claims that it works with WIndows 10 but I have not tried it. I believe this driver provided ASIO support without the need for ASIO4ALL


       


      If you have ASIO4ALL connected to the UMC22, it may prevent the DAW from opening it directly.

      • May 3, 2020
    • TSalvador
      TSalvador

      The audio interface only works with the Behringer driver installed. The ASIO driver don't allow me to do a normal use of it, only works in Ableton.


      So I need the Behringer driver so the inteface works when not using Ableton.


      Is there another alternative to the BEHRINGER_2902_X64_2.8.40 driver?

      • May 4, 2020
    • TSalvador
      RexBeckett


      @TSalvador wrote:


      The audio interface only works with the Behringer driver installed. The ASIO driver don't allow me to do a normal use of it, only works in Ableton.


      So I need the Behringer driver so the inteface works when not using Ableton.


      Is there another alternative to the BEHRINGER_2902_X64_2.8.40 driver?





      @TSalvador 


      As I mentioned, that is an old driver originally intended for Windows 7. Windows 10 supports simple stereo USB interfaces with its standard drivers. ASIO4ALL can be used with the standard drivers to provide lower-latency ASIO support for DAWs.

      • May 4, 2020
  • johnswright2
    Contributor - Level 1
    2020-05-01

    I have connected the UFO202 to my computer and record player and as the cd of Audacity editing software was missing I downloaded it from the website but it does not show the input source button to the right of the input slider controls so I cannot set it to record from the USB port. I therefore get no sinal to record but the record does play in the connected earphones.

    Does anyone know how to solve this please.

    John Wright     [email protected]

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    0 55
    • johnswright2
      RexBeckett

      @johnswright2 


      Hello John, welcome to tthe community.


       


      You can select which of Audacity's controls are visible through View -> Toolbars. I suggest enabling Device Toolbar and Mixer Toolbar. I enable them all then move them for a better layout.


       


      For other possible issues, see these notes. 

      • May 1, 2020
  • Kwarrington
    Contributor - Level 1
    2020-05-01

    Hi, I have an X32 rack.. the other day channels 1-8 have stopped working, on all 8 channels it is registering a small signal/interference but no input signal. Channels 9-16 appear fine... I have googled this and it seems it’s happened to a fair few... any ideas? Also, how do I contact Behringer direct? Thank you

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    0 71
    • Kwarrington
      RexBeckett

      @Kwarrington 


      Hello Karl, welcome to the community.


       


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • May 1, 2020
  • phenompenguin
    Contributor - Level 1
    2020-04-30

    Just opened and set up my interface (Behringer UMC 1820) and the audio for the headphones is so low even when turned all the way up. Am I missing something? How do I control the audio so I can hear?

    0 45
    • phenompenguin
      RexBeckett

      @phenompenguin 


      Hello Johnathann, welcome to the community.


       


      The headphone output on the UMC1820 has a maximum level of +21.5dBu which should be enough for most headphones. What make/model of headphones are you using? Check the playback volume setting in your DAW or media player software.

      • April 30, 2020
  • CamS
    Contributor - Level 2
    2020-04-27

    Love my XR-18 and have used it as a recording interface and a live mixer.  More recently, I'm trying to use it to stream live multi-channel audio to Facebook Live and I'm having a lot of difficulty.  I see the XR-18 as an option for the audio feed in Facebook, however the audio is not passing through -- I get silence. Has anyone used their XR-18 to webcast a stream on Facebook Live?  First I'd like to confirm that it CAN be done, then if so, I can work on getting it working!

    Thanks in advance!

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    0 66
    • CamS
      RexBeckett

      @CamS 


      Hello Camille, welcome to the community.


       


      What type of device are you using to stream from the XR18? (Windows PC, Mac, Tablet, iPad, etc)


       

      • April 27, 2020
    • CamS
      CamS

      Sorry for the lack of detail! Yes, I'm connected to the XR18 using a MacBook Pro. I'm streaming Facebook via Chrome, on that same Mac. What I ended up doing was mixing through the XR18, but also plugging-up a Focusright Scarlet and running cables from the XR18 main outs into the Scarlet. Then I streamed the audio from the Scarlet. It worked fine, but clearly feels like an extra piece of gear that shouldn't be required. 


      FYI, when I was initially trying to stream from the XR18 I had not yet connected the second interface, so there wasn't any confusion between the two. I only added that as a "plan B" when I couldn't get the audio from the XR-18 to stream.

      • April 27, 2020
    • CamS
      RexBeckett


      @CamS wrote:


      Sorry for the lack of detail! Yes, I'm connected to the XR18 using a MacBook Pro. I'm streaming Facebook via Chrome, on that same Mac. What I ended up doing was mixing through the XR18, but also plugging-up a Focusright Scarlet and running cables from the XR18 main outs into the Scarlet. Then I streamed the audio from the Scarlet. It worked fine, but clearly feels like an extra piece of gear that shouldn't be required. 


      FYI, when I was initially trying to stream from the XR18 I had not yet connected the second interface, so there wasn't any confusion between the two. I only added that as a "plan B" when I couldn't get the audio from the XR-18 to stream.





      @CamS 


      Have you set the XR18 to route the main mix to USB Sends 1/2? Using XAir Edit, that would look like this:


      In/Out, USB SendsIn/Out, USB Sends


      The input could also be blocked by the Mac Settings -> Privacy -> Microphone settings.

      • April 27, 2020
  • piternicolaas
    Contributor - Level 2
    2020-04-27

    What's the best way to connect this mixer and interface? Seen the fact that the interface only records mono, what would be the best way to set this up? I want to mainly use it for recording vocals, the line out from my amp and straight up signal from my guitar.

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    0 133
    • piternicolaas
      RexBeckett

      @piternicolaas 


      Hello Piter, welcome to the community.


       


      The UMC22 can record both inputs as a stereo track. If you are only getting a mono recording, see these notes for a possible fix.


       


      While you could connect the Main LR outputs from the mixer to Line 1 and Inst 2 inputs, the two inputs have different characteristics so would not sound the same. You really need an interface like the UMC202HD for good stereo recording. The UMC204HD is even better as you can listen to a mix of playback and input channels.

      • April 27, 2020
    • piternicolaas
      piternicolaas

      Well seen the fact that the mic/line in input is a low impendance input for the preamp and the inst 2 input is a high impendance input for unamplified instruments, you can't really record stereo can you? Nonetheless i was wondering what would be the best way to set this up with the gear that i have. Perhaps using a stereo to mono cable but still connecting the l/r outputs from the interface so i can listen/playback in stereo?

      • April 27, 2020
    • piternicolaas
      RexBeckett


      @piternicolaas wrote:


      Well seen the fact that the mic/line in input is a low impendance input for the preamp and the inst 2 input is a high impendance input for unamplified instruments, you can't really record stereo can you? Nonetheless i was wondering what would be the best way to set this up with the gear that i have. Perhaps using a stereo to mono cable but still connecting the l/r outputs from the interface so i can listen/playback in stereo?





      @piternicolaas 


      I am not sure what you mean by a stereo to mono cable. You could just connect one of the mixer outputs to the UMC22 Line input, pan the mixer channels that you want to record to that side and record mono tracks. You could listen to stereo playback through the 2-Track inputs by pressing the 2-TR To CTRL Room button.

      • April 27, 2020
  • Jeffkelley
    Contributor - Level 2
    2020-04-26

    What is the easiest way to record off of my Behringer Europort PPA500BY? I am using a background cd played through my lap top running through the pa system as well as one voval on a mic. 

    0 63
    • Jeffkelley
      RexBeckett

      @Jeffkelley 


      Hello Jeff, welcome to the community.


       


      The only way to get a cable recording feed from the PPA500BT would be to run the speaker cables through a passive DI box like this. This would give you a pair of mic-level signals so you would need a two-channel preamp/USB interface to connect to a PC for recording. The UMC202HD would be a good choice for this.


       


      It would probably be easier to set up a USB microphone in front of the speakers and record through that...

      • April 26, 2020
    • Jeffkelley
      Jeffkelley

      So doing it the first way I would plug everything into a computer to record. The second way would be to use a mic. Both ways I would record into a computer, like to a thumb drive? Which way would I get the best quality recording?


      Thanks a lot for your time.


      Jeff

      • April 27, 2020
    • Jeffkelley
      RexBeckett


      @Jeffkelley wrote:


      So doing it the first way I would plug everything into a computer to record. The second way would be to use a mic. Both ways I would record into a computer, like to a thumb drive? Which way would I get the best quality recording?


      Thanks a lot for your time.


      Jeff





      @Jeffkelley 


      Yes both methods would record to a PC. You could then copy the recording to a USB stick if required. If you don't want to use a computer, there are standalone portable recorders like one of the Zoom models.


       


      Which would be the best quality? Usually a cabled recording would be better as it minimizes interference from ambient sounds. Sometimes, though, the natural room reverberation can make a mic'd recording sound good.

      • April 27, 2020
    • Jeffkelley
      Jeffkelley

      Thanks. I am looking at a mic and headphone set. It is a Shure MV5. Is that a good option?

      • April 27, 2020
    • Jeffkelley
      RexBeckett


      @Jeffkelley wrote:


      Thanks. I am looking at a mic and headphone set. It is a Shure MV5. Is that a good option?





      @Jeffkelley 


      I don't have personal experience of the Shure MV5 USB mic but it looks as though it should be good for recording.

      • April 27, 2020
  • jayp
    Contributor - Level 2
    2020-04-23

     

    I have recently added a UMC404HD to my very basic set-up.  This is primarily based around FL Studio 20 and ASIO4ALL v2 on a well-provisioned Windows 10 desktop.  The UMC is used as a 2x stereo audio input to supplement a Steinberg UR22.

    The UMC404HD works well and everything goes as expected.

    There is one caveat, after a while there is distortion of any playback sound even if the UMC is nowhere in the chain - not input or output. All that is required is the UMC WDM device to be loaded and active in ASIO4ALL.  Any output will start to distort within about 2 minutes - it does sound like buffer overruns or memory corruption of some kind. 

    If the UMC device is not active in ASIO4ALL the problem does not occur.  I need to stress that this is not a function or feature of the hardware in use but the mere presence of an active WDM driver.  Even if the playback is distorting the sampling from the UMC is totally fine.

    I have tried experimenting with various permuations of ASIO4ALL options as well as sample rates but the problem persists. It is very reproducable for any given set of parameters and using any FL Studio demo track.

    I am prepared to accept that it is some pecularity of my set-up but it was working before the UMC was added and it works when the UMC WDM driver is deactivated in ASIO4ALL.  I am mentioning it here in case anyone else has experienced this and has a viable workaround. Switching the device on and off in ASIO4ALL is far from ideal and I'd like to avoid that if possible.

     

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    0 84
    • jayp
      DaveMorrison

      @jayp 


      Why don't you use the UMC Driver 4.59.0 ASIO driver (or Windows Driver 4.38 ASIO). ASIO4ALL isn't a real driver. It's just a kludge to allow ASIO only software to use Windows native drivers.

      • April 23, 2020
    • jayp
      jayp

       


      I can reproduce the problem in Tracktion Waveform too. 


      It does seem that the UMC WDM driver or its interplay with other WDM drivers via ASIO4All is causing grief of some kind.  I am happy to try out a debug version if one is available. In the meantime, I'll adjust the workflow to avoid enabling UMC in an ASIO4All configuration and wait to see if anyone else reports the same problem.

      • April 24, 2020
  • JamesMarquette
    Contributor - Level 2
    2020-04-21

    Does anyone know what the differecnce is between the legacy prodcut UMC404 and the UMC404HD?   I'm using the legacy with Reaper and Jamulus and wonder if there is any latency difference between the 404 and 404HD.   

    0 62
    • JamesMarquette
      stewwest

      UMC404HD is 24bit, while the older UMC404 is max 16bit

      • May 5, 2020
    • JamesMarquette
      ThomasAlexander

      Hello James,


      I don't think there is much difference. The one thing I noticed is this for the legacy 404: Audiophile 24-Bit/96 kHz. So the old 404 goes up to 96 kHz, while the 404HD goes to 192 kHz. Someone correct this if I'm mistaken: I think you can get less latency at the higher sample rates as long as you have enough processing power. But of course the file sizes will be much larger for recordings. I would say that most people should be unaffected by the difference between 96 and 192.

      • June 5, 2020
  • gj1
    Contributor - Level 2
    2020-04-20

    Hello, have latest drivers but can only assign inputs 1-2 or 3-4 not all 4 simultaniously which i need to record drum tracks on to either Studio One or Cubase DAW IMG_0522.jpg

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    0 135
    • gj1
      Paul_Vannatto

      Hi @gj1 


      Did you not install the ASIO drivers (found here)?


       

      • April 20, 2020
    • gj1
      gj1

      Yes Paul, the one 2nd from bottom – v4.59.0_2019-03-14_setup


       


      Is that correct ASIO?

      • April 20, 2020
    • gj1
      Paul_Vannatto


      @gj1 wrote:


      Yes Paul, the one 2nd from bottom – v4.59.0_2019-03-14_setup


       


      Is that correct ASIO?





      Yes that is the correct drivers (but don't see it in your screenshot - 2nd from bottom is "Mice and other Pointing Devices"). If it is installed, then you should be able to access the ASIO drivers in Studio One or Cubase. The other drivers at the top of your screenshot are the Windows drivers, which can only access one stereo pair at a time (another reason why I recently switched from Win7 to linux Mint).


       

      • April 20, 2020
    • gj1
      gj1

      IMG_0524.jpg

      • April 20, 2020
    • gj1
      gj1

      2nd from botton on link you sent is drivers installed.  is there other software?  still DO NOT have option in studio DAW to have 1-4 inputs simutaniously 

      • April 20, 2020
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