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43 posts
  • slimex
    Contributor - Level 1
    2020-05-21

    Just received the plethora yesterday and updated to firmware 1.1.43 first thing. Footswitch number 4 will not work. Any ideas?

    0 63
    • slimex
      TC-Mike

      Hi slimex,


      very sorry to hear this.


      if the foot switch was not working otu of the box, then please retun it to your dealer nd have it exchanged as this is likely a component malfunction or issue. 


      You can also get in touch with our Care team regarding this and they will advize you and how to proceed best.


      Clic on the support tab on at the top of the page and and then on "Create ticket" .. Please include your product serislnumber and info on where it was puchased. 

      Best regards,
      Mike

      • May 25, 2020
  • ruezz
    Contributor - Level 1
    2020-05-20

    Been playing with my new Plethora and I love it. Does anyone know if TC is planning on releasing a firmware update that will allow you to manually set the BPM per effect? I would love to be able to rotate a dial and have my delay set at exactly 110 BPM as opposed to having to try and tap it in and just hoping to get close.

    Thanks!

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  • beefcake
    Contributor - Level 1
    2020-05-20

    Hi,

     

    I used the Quintessence with a synthesizer (Behringer Model D) and noticed something like a clipping noise mostly every time I triggered a note (it's mostly noticeable with lower notes) but in bypass the sound comes through clear. No amp was used, the output went directly in a mixing console or Multitracker.

    I ordered a second device because I thought it could propably be a defective device but on the new one the same occured.

    I updated the firmware, tried it with lower volumes on the synth, used both outs (high / low) but nothing. I truly like the sound but that clipping noise makes it completely useless for me.

     

    Can someone confirm the clipping noise? Is this a known issue or is it because of the way of functioning?

     

    btw...I also have a Brainwaves and it works flawless without such an issue

     

    thanks

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    0 38
    • beefcake
      TC-Mike

      The Toneprint pedals input stage are desigmed to work with instrument levels and not with hot line levels your synth outputs. Our converters are very robust, but of course you can clip them with a full blown line signal like a eg 3 osc Lead sound from the D with heavy modulation and twangy filter envelope modulation (which is roughly 20 dB higher than your averag guitar instrument level)


      You have to either reduce the output of your Model D to avoid clipping or use a Re DI box to attenuate the  line output level of the Model D down to instrument level


      best regards, 
      Mike

      • May 25, 2020
  • Vistor_jose
    Contributor - Level 1
    2020-05-19

    I need the firmware of my ditto pedal mic looper. By mistake, I loaded the firmware of the ditto looper (no mic). Now only one button in my pedal works. And can't finde the update of the ditto mic looper. Help please!

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    0 48
    • Vistor_jose
      TC-Mike

      Please get in touch with our tech support team via the Support link on top of this page and click on "create ticket"


      Best regards,


      Mike

      • May 25, 2020
  • KevinEffer
    Contributor - Level 1
    2020-05-19

    I just got a Flashback Triple play. I was wondering if there is a recommended external switch or other method of turning all three delays on and off simultaneously with one button. Any suggestions?

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  • FAR
    Contributor - Level 3
    2020-05-19

    I was working on an arrangment with:

    slot 1 pitch shifter

    slot 2 shaker vibrato

    slot 4 FB2 delay

    slot 5 HOF2

    In slot 3 I cannot have mmiqdoubler or quintessence harmony or sub'n'up of pitch shifter or another HoF.

    is it a limitation in DSP power or what?

    thanks

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    • FAR
      macfilipe

      Yup, some effects are a lot more DSP hungry than others, and that pitch shifter is the king of glutony... 

      • May 19, 2020
  • mspencerstudio
    Contributor - Level 1
    2020-05-18

    Just digging in to the HOF 2 and the TonePrint Editor for Mac. A couple questions, and thanks in advance for your time...

    1. Do each of the permanent reverb types on the pedal (and mentioned in the editor) contain a separate, distinct reverb/algorithm from each other (spring, plate, hall, etc etc.) or are all the reverbs derived from one base reverb sound/algorithm?

    2. Do you have to go to the default templates (for instance: "HALL The default HALL setting for HOF 2  Reverb") in order to edit a "hall" algorithm, or, and this I guess is question...

    3. Is there a way to have the editor set at a base, empty or a "from scratch" setting, where you select which type of reverb, and build from there? (also wondering if this is a point of departure for the programmers or artists who make the available Tone Prints)

    4. Is there a way, in the editor, to see which of your custom created Tone Prints, by name, you have placed in slots 1,2 and 3 on the pedal, before changing or loading a new one into that slot from inside the editor? (sinilar to seeing a synth patch in a synth editing software)

    5. When you "save" a tone print, where is it saved, and, is it automatically saved into the slot 1,2 or 3 that you have the device set to? Is it saved in the Tone Print software on your computer, in a special folder, as well as on the device? Can you decide if you want to just save an editied patch (with a new name) in the software / computer for later use, but not load it into a slot on the pedal at the same time?

    Thanks one and all for your help, and, apologies if these questions are covered elsewhere or too basic for advanced users!

    m.

     

     

     

     

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  • K7hartzsch
    Contributor - Level 1
    2020-05-18

    Hi there,

    I really like my new Plethora, but I was wondering.
    I created my first own Toneprint with the App for Phone for the compressor and assinged values to the knobs. Then I wanted to compare it to another Toneprint, so I changed it to an Artist Toneprint. It took the knob values I choose for my personal Toneprint. Turned the knobs to different values and was surprised that when I turned it back to my Toneprint, that it took the values from the knobs, so the values I choose for the Artist Toneprint. 

    Is it intentional that the Artist and my own Toneprints don't have set values for the "knob assingment", or do I just have a bug ? Cause it always transfers the knob vallues I choose from the last toneprint, or if I create a new board, it starts with 50, 50, 50. 

    Best wishes, Konstantin

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    1 37
    • K7hartzsch
      macfilipe

      That's by defaut - the Plethora always reads pots position when you first load up a toneprint, then it "saves" the pots value as you tweak any given effect within a given slot. Hence why it read whatever positions the pots were in when you loaded your toneprint, then kept the tweaked values when you changed back and forth.


      Two ways of getting around this:


      1 - test the toneprints in different slots, i.e. load up your in slot 1, the artist on slot 2, tweak both to taste, then turn them on / off to compare. That way the Plethora should remember your pot values without need to retweak them;


      2 - if you're certain that you want your pots to remain fixed in your toneprint, and will never have to move them without access to the app, set all of the assignments to a flat curve (6:35 in this video if you don't already know how to do it). That way it doesn't matter where the pots are, your toneprint will always load ready to go.

      • May 18, 2020
  • sunraa
    Contributor - Level 2
    2020-05-18

    hello, I am using two DItto x4 (and a JAM) with a Line 6 Helix cpntrolling both Ditto x4 over MIDI. It all works nicely except that I would like to be able to control each Ditto x4 seperatly. Currently, the MIDI channel is preset to n°4; any chance of seeing a new firmware allowing each unit tp have a seperate MIDI channel, so I may control them individually?

    Any ideas for a simple workaround? I am trying to avoid adding a MIDI interface to create a separate channel to each unit

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    • sunraa
      TC-Mike

      it is a fixed Midi channel and i doubt that there are recources to change this  in a future  firmware update.


      Best,


      Mike

      • May 18, 2020
  • Phil46
    Contributor - Level 2
    2020-05-18

    hi,

    I notice an increase of volume when the pedal is ON, when plugged in my Mesa MKIV fx loop. The Fx level of the Flashback Mini has not impact. When the pedal is OFF, the volume returns to normal.
    The MKIV has no setting for the FX Loop, and there's no other pedal in the loop.
    The volume of the guitar stays the same whatever the pedal status when the pedal is on the GTR>>pedal>>amp chain.

    Am I alone with this problem ?

    Thanks,
    Phil

    read more...
    1 39
    • Phil46
      macfilipe

      Hi Phil,


      Are you using a Flashback Mini I or II? Is it the only pedal in the loop? And does this happen with any other pedal or just the FB Mini? Finally, do you have a buffer or any buffered bypass pedal (any Boss pedal should do) you could stick in the loop before the FB Mini? Leave it off, just powered and in the chain.


      I'm guessing your effects loop is reacting differently between having a direct signal path (bypassed pedal in true bypass) or a buffered signal (effect on), so if you could give us a bit more insight into the problem that might help.

      • May 17, 2020
    • Phil46
      Phil46

      Thanks for your reply.
      The Flashback Mini 1 is the only one pedal in the FX loop of the amp.
      I own only a old Tube King, that's all I don't use it in the FX loop ...


      Phil


       

      • May 18, 2020
    • Phil46
      macfilipe

      lol  I wouldn't expect you to


      I was just suggesting placing it there to test my buffer theory. AFAIK the Tube King has buffered bypass, so if you place it in the loop (before the FB Mini) and don't turn it on - because that might sound like crap , its buffer will still be in the circuit. If my theory is correct, with the bypassed Tube King in the loop, you won't notice any volume drop / boost while toggling the Flashback Mini on and off.


      If this holds true, there's nothing wrong with the FB Mini, it's just the nature of that specific effects loop. To fix that, you can either get a good buffer (TC Bona Fide, as an example), or replace your FB Mini with any other FB that will allow you to switch to buffered bypass.

      • May 18, 2020
    • Phil46
      Phil46

      I just do the test : no sound at all with the Tube King before the FB in the Mesa loop...


      Anyway, I do the test with the Polytune, as you describe, and surprise, no volume change when switching the FB.
      So, you were right, that's a buffer thing, I need to buy another pedal,


      Thanks
      Phil

      • May 19, 2020
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