Hello.

I am located in Turkey. I want to get Behringer BH470 headphone but dealers say it is out of stock in Turkey. The dealers said the factory in China was closed, so the product was not supplied. Is this true? If there is a production problem, how long does this problem continue?

Thanks. Best regards.

Hello.

For this recent Christmas, I got a pair of HPX2000 Headphones, and they were really good. I am a gamer who likes Electronic music, and those headphones were very comfortable and gave me amazing sound quality. Then, just before a Zoom meeting earlier this week, I put them on, and there was no right side audio. This is especially bad for me because I have hearing problems in my left ear, and I rely on the right side a lot more.

Taking the headphones apart, I discovered that a wire had come loose to the right side. Since I don't have a fine point soldering gun to fix the issue, I just ordered new headphones. I was really bummed because they are apparently supposed to last a year since you could get a warranty, but they barely lasted three months.

So my new headphones came in today, and I decided I was going to register them for a warranty so I wouldn't have to buy new headphones in the future. So I created an account and went to the support page, and I found I had to add a phone number and county to my account. Upon reaching that page, I found that my phone number area code wasn't on their list. In fact, after doing a little searching on that list, I found that no area codes from my country, the United States of America, was even listed there, not even Las Vegas, which has some sort of music tribe thingy there.

So does that mean American users cannot get warranties or even contact the customer support? I just want good headphones that last a long time, not headphones that break easily.

I've tried to create a ticket but it only comes back with an error.

The BB560M wireless Bluetooth headset works great as a headphone, but the microphone fails to connect to the PC Bluetooth system. As it was advertised ‘perfect for gamers’ it doesn’t seem to work.

The audio connects with both the cable and the Bluetooth. Just no microphone function

The Bluetooth we are using at home is a dongle we purchased from JB’s https://www.jbhifi.com.au/products/creative-bt-w2-bluetooth-usb-transceiver

Which connects to headsets with microphones and we can’t get it to pair to anything.

Hope that all makes sense.

Thanks for any help

Hello,

I have purchased a  BEH HPX6000  Behringer HPX6000 Professional DJ Headphones  from  American Musical Supply and used it for the first time over the weekend. I found that the connector to the headphone ws defecitve. I called AMS and was referred to you for a possible replacement.

Attached is my proof of purchase.

Please let me know the next step in this process

Please note that my home address was also changed 

from:

902 Palmer RD Apt 5
Fort Washington MD 20744

TO:
6207 Westbrook Dr
New Carrollton MD 20784

Thanks
Dwayne Lodge
301 377 3056