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43 posts
  • jalexander510
    Contributor - Level 1
    2020-05-08

        I recently purchsed used 800a monitors (with matching sub) and they had some of the best imaging ever heard, but they did not last long. The Right speaker was dead in the water, when I opened it up, the LM317/LM337 transisters looked fried, so I replaced them. In the process the board started to delaminate in around the holes. I just used jumber wires to what I thought were obvious places, but now I have sound but its only static. 

         I would like to replace the amp with original on the one monitor or use a similar active amp to replace both speakers. I assume I would just have to match the crossover network before it splits to the amps. I really want to use these monitors again because I just got them last month. Can some please guide me a bit?

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  • Serge7000
    Contributor - Level 1
    2020-05-06

    When will the tannoy gold 8s be back in stock?

    0 25
  • Klaudia114
    Contributor - Level 1
    2020-05-01

    Hi,

    I have had my 2 EuroLive B115D speakers for a few years. i love them. just the other day i went to turn one on and the top speaker part (called 1.35" compression transducer in the manual/brochure) is not producing any sound only the bottom half of the speaker. it sounds like as if there if a cloth muffling the top speaker part. Does any one know if i can fix this at home somehow or not where i could buy a part to fix it? Thanks.

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  • kendrum1
    Contributor - Level 1
    2020-04-26

    Hey all!

    Currently own 2 ip1000 v1s and love them! The only issue I keep running into is drunken college kids thinking they're sturdy enough to hold onto. It's only happened a couple of times, but that sickening crash of one of these things hitting the floor is enough to cause a panic attack. Thankfully, they are built like a tank and I haven't had any sound problems, but I know that can only last a few more tumbles.

    Has anyone built or 3D printed some sort of stand/bracket/legs for the sub unit to help prevent this from happening? All suggestions welcome!

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    • kendrum1
      AlexLane

      Hi @kendrum1 



      I believe I have seen some solutions from users on the facebook forums, I would suggest joining the "Turbosound INSPIRE users" group on facebook and posting this there.


       


       

      • April 26, 2020
  • ManuelAndrade
    Contributor - Level 1
    2020-04-18

    I just bught the Tannoy Gold 7 monitors, when I turn them on (even without any cable connected to the audio inputs) there is a radio signal noise coming from both of the monitors, anybody experienced this?, (I's loud enough to recognize the songs!!!)  thanks!!!

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    • ManuelAndrade
      ChrisEdwards1

      Dear @ManuelAndrade,


      Hope you are well.


      I can see you have also submitted a support ticket regarding this matter, I have sent a reply to you this morning on via the support ticket. If there is any further information you require to my response please reply to my response and I will assist further.


      Take care.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 19, 2020
  • Jesus1
    Contributor - Level 1
    2020-04-16

    Hola estoy a punto de comprar de segunda mano dos eurolive b1500d pro, por 500€. Veo que este modelo no está en catálogo, cuál es el que lo sustituye, porque el vq1500d parece más pequeño en potencia y el b1500xp es de más potencia.

    Me recomendáis la compra o mejor unos nuevos? Gracias 

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  • JayAlper
    Contributor - Level 3
    2020-04-14

    I recently bought a Turbosound iQ12 speaker and noticed the firmware loaded on it is version 2.1. I see that there is now a version 2.2 firmware for that speaker. The release notes for version 2.2 list some improvements, but the previous version shown in the notes is version 1.9, not 2.1 (in fact, no mention of version 2.1 at all). So, I'm assuming the version 2.2 changes show what is different between v.2.2 and v1.9. 

    So, I'm wondering what the specific differences are between iQ firmware 2.2 and 2.1?

    Thanks in advance for any info!

    Jay

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    • JayAlper
      GaryHiggins

      @JayAlper 


      Far from certain here but I suspect very little different. I would bet you have a prerelease version of 2.2 and it could in fact be the same, differing only by name. I have seen listings in other product firmware versions where a version is listed but was not offered as a public update. On my end here I see no 1.9 or 2.1. Only 1.7 and 2.2. Just guessing of course, 

      • April 14, 2020
    • JayAlper
      GaryHiggins

      @JayAlper 


      Funny, I ran across this while looking for something else!






      iQ-Series Firmware Update Version 2.2 - (22 January 2019)




      Turbosound iQ-Series


      Firmware update for Turbosound iQ-Series amplified speakers.


      We recommend downloading and installing the most recent firmware from turbosound.com to ensure optimal performance of your product.


      Your speaker models can either contain Version 1 or Version 2 firmware, which was introduced as a running change in 2018. There is no functionality or performance differences in hardware A and B and this change was due to silicon obsolescence only. Please note this does mean the software in the display/menu will show as FW: V2.2. Both Models HW:A & HW:B are fully supported from a warranty perspective.


      To install the firmware update on Turbosound DSP modules:



      1. press SETUP while switching the unit on


      2. Connect your Windows PC to the speaker’s USB port


      3. Then run the executable “TURBOSOUND UsbUpdate_V2.2.exe” that you downloaded and unpacked from our website.



      2.2 (2019-01-22)


      New features:



      • Improved input modes: Analog, Ultranet and Auto.


      • Separate P16 page for Ultranet setup.


      • Active Ultranet channel is shown on main screen.


      • Improved parameter save and several fixes.


      • Improved limiter behavior.







      musictribe.com page 1 of 2 turbosound.com







      1.9 (2016-07-01)




      New features:



      • Improved ULTRANET stability


      • Improved behaviour in low temperature operation (below 0 °C)


      • Support for upcoming TS products (new series)


      •  

      •  

      •  

        1.7 (2014-06-10)

        New features:




      • support for NuQ, TCS and TSP series


      • support for Turbosound Edit remote application 1.0 (2014-12-04)



      iQ series production release






      © Music Tribe Global Brands Ltd. All rights reserved.
      All information in this document is subject to change without any further notice.






      musictribe.com page 2 of 2 turbosound.com





       


       

      • April 14, 2020
    • JayAlper
      JayAlper

      Gary,


      Thanks for the info. I suspect you're right that v2.1 and v2.2 are essentially the same. Maybe, v2.1 is the version they ship loaded on the hardware and v2.2 is the version they offer as the final downloadable release on the website. In fact I seem to recall there was (is?) something similar in the (sister company) Behringer X32 firmware releases, where firmware ending in an odd number was basically the development/beta tester version and firmware ending in an even number is what was released to the general public.


      Anyway, I'm hoping there isn't much (if any) difference between the iQ v2.1 and v2.2 frimware.


      BTW, if/when Turbosound do release a new version of the iQ firmware, is it true that you can not perform a Turbosound iQ firmware update on a Mac? That would be REALLY disapointing! I would hate to think I've got to buy a Windows PC (or, buy a Windows license and repartition the drive on my MacBook Pro) just to update the iQ firmware.


      Jay

      • April 16, 2020
  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-12

    When you select different X-over options on the Turbosound IQ-18B it makes a very loud "POP". In the video you can see it actually pushes the OUT level to LIMIT. If you adjust the X-over on the IQ unit itself it does the same. 

    HW:B - Firmware 2.2

    Here is a video to show: (https://youtu.be/CFG1_xyOBoo)

     

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    • Armand_RSA
      AlexLane

      Hi @Armand_RSA 


       


      Reply from the firmware engineer:


       




      "I will have a look at those issues asap. 


      Right now I don't have any hw here at home so I have to pick up the demo board from the office.


      I'll come back to you soon... thanks for the feedback!"

      • April 13, 2020
  • JacquesMathez
    Contributor - Level 3
    2020-04-11

    Hi,

    When searching "Turbosound edit PC" in the download section of Turbosound, i only find V1.1

    When I downloaded and installed it, one or two years ago, it was V1.3.

    Also, a google search with "Turbosound edit PC V1.3" returns with "no results".

    Strange, no? 

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  • Armand_RSA
    Regular Contributor - Level 1
    2020-04-05

    Hi all,

    Can the engineers please have a look at the firmware 2.2 on the IQ's. 

    2 things to check: 


    1 - The input/output level meters on the LCD (and on the Turbosound EDIT software) indicates that the "IN" stage (pre DSP) CLIPS before the "OUT" (pre amp) stage. 

    Here I have a thread about it: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-Input-vs-output-levels-FW-2-2-and-limiter/td-p/277885

     


    2 -  The FBQ Feature does not operate correctly. The LEARN feature produces no "click" as the HW:A units do.

    Here is a thread about this issue: https://community.musictribe.com/t5/Loudspeakers/Turbosound-IQ-Series-FBQ-Questions-Release-time-Auto-vs-Single/td-p/277951


    Regards

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