165,441 members
196 posts
  • New
    Newcomer - Level 1
  • sigma


    0 54
  • Muller
    Contributor - Level 1

    Bonjour mon nu3000 ne démarre plu depuis hier il reste en rouge le ventillo c lance puis s'arrête rien de branche dessus il marche très bien ya 2 jours hier quand jai branche la prise rien reste en rouge 

    0 23
  • bradd78
    Newcomer - Level 2

    Hi guys. I'm looking at buying a MIC2200 and I'm wondering if the Mic/Line switch disables the XLR input if I put it in Line mode? I'm going to use it with a combo jack and want the input to go to the XLR input when I plug in an XLR cable, and the jack input when I plug in a 1/4” cable...

    0 24
  • madonnanash
    Contributor - Level 2

    I've been trying to create a care ticket for weeks regarding issues with my PPA500BT 

    0 35
    • madonnanash


      Did you take screenshots of the completed Care form as I suggested when you posted about this before? If so, embed them in a PM to @AlexLane (click on the Photos button in the PM editor) and he will be able to help you.

      • May 21, 2020
  • madonnanash
    Contributor - Level 2

    I have a Behringer PPA500BT.  Have had it for three years.  Haven't had many issues with it (besides the latches don't always stay locked into place, the storage compartment won't stay closed, and the zipper on the gig bag broke after the first week of use).  But that's not my complaint right now.  Two nights ago I was playing a regular solo acoustic gig.  All was well for about an hour.  Then all of a sudden it stopped pushing sound out to the speakers, and then the lights started flickering on and off repeatedly.  Now it is completely unusable.  I logged in to musictribe, created a care ticket, answer all the questions yada yada.  I tried submitting it, but it would not go through.  I bet I have tried submitting a care ticket at least a half a dozen times.  So after many failed attempts, I submitted a private message requesting help to get my europort fixed.  I haven't heard back from anyone at all  Does anyone have any tips or tricks on how to get hold of someone here?

    0 40
    • madonnanash


      Hello Madonna, welcome to the community.


      First make sure that every required field in your profile is correct. Missing or invalid information can apparently cause the Care ticket system to fail. It is also important to fill-in every required field in the Care ticket form (marked *). Make screenshots of the completed Care form before you submit it. If it fails again, let us know and we can tell you how to send the screenshots to get some help. Do not attach the screenshots to your post as they will contain personal information!

      • May 3, 2020
  • DUKE52
    Contributor - Level 1

    Hi,I am in need of 2- Lab Gruppen  FP-6000q fan filter covers  

    0 38
    • DUKE52

      Hi @DUKE52 


      Can you please contact our parts team using the "support" button at the top of the page, they should be able to help with this. Thanks!

      • April 30, 2020
  • siai205
    Contributor - Level 1

    Hello, we have a problem with an IPD2400 and the firmware update. With one of our IPD 2400, the update collapsed in the middle of the erase. now the IPD no longer starts. What can you do? Thanks! Harald

    0 98
    • siai205

      Dear Harald,

      Hope you are well.

      Are you able to confirm if the device is still receiving power fine, however, is just stuck in Standby? Or will the device not power to Standby?

      Thanks in advance.

      Christopher Edwards

      Customer Solution Lifestyle Specialist

      • April 14, 2020
  • 1AVdude
    Contributor - Level 1

    Do any of the Lab Gruppen amplifiers support shut down of the amplifier upon receiving a contact closure?

    Application is to prevent conflict with life safety systems, directly at the amplifier.

    Please also advise if there is a different way to seek this information more effectively.

    Kind Regards

    0 112
    • 1AVdude

      Hi and good morning,

      Yes, the following Lab.gruppen amplifiers have this feature.

      E series
      C series / FP series (only with Nomad link NLB 60E)

      • April 6, 2020
  • Armandovh
    Contributor - Level 1

    He stopped listening and all the lights on the microphones began to blink

    0 79
    • Armandovh


      Hello Armando, welcome to the community.


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form. Watch your email spam folder - some responses have been missed through this.

      • March 24, 2020
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