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  • New
    musicguru
    Newcomer - Level 1
    2022-01-20
    QA SAMPLE assistance with S16 firmware update QA | Digital Mixers

    Hello!

     

    Newbie to the community and newbie to sound engineering. I've recently started volunteering (since June '21) as my church's sound and video support person. We have an X32 rack with S16 connected. I recently updated the firmware on the X32 rack without any issue. We are now running 4.06.

     

    Since that update, randomly our S16 doesn't always connect to the X32 when we start it up. Rebooting the S16 magically fixes the issue. I thought it might be a good idea to update the firmware on the S16 in the hopes that there may be some kind of incompatibility between the new X32 firmware and the old S16 firmware. I believe the S16 is running version 1.1. Side note... It would be super nice if Behringer published release notes for the S16 firmware but I couldn't find them anywhere, nor were any included in the zip package with the update executable. Would be handy to know what the updates to the firmware are. Anyway...

     

    I understand how to do the firmware update and have attempted to do so. The problem I'm having is with my Windows 10 computer recognizing the S16 as a compatible USB device. When I plug it in, I get this pop-up from Windows...

     

     

     did search the forum first before posting this discussion. I saw another discussion that suggested trying a computer with USB 2.0 ports. The computer I am on has one 2.0 port as well as 3.1 ports. I've tried them both and neither works.

     

    I also saw a comment about disabling antivirus/firewall and I have yet to do that. I will, though I don't feel that is the issue here. But I am going to try to find another (older) computer that has only 2.0 ports and antivirus I can actually disable.

     

    Anyone have any tips on getting my Windows 10 computer to recognize the S16 as a USB device so I can complete the firmware update? Any advice would be appreciated.

     

    Thank you!

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    • musicguru
      musicguru sample reply

      id search the forum first before posting this discussion. I saw another discussion that suggested trying a computer with USB 2.0 ports. The computer I am on has one 2.0 port as well as 3.1 ports. I've tried them both and neither works.



      I also saw a comment about disabling antivirus/firewall and I have yet to do that. I will, though I don't feel that is the issue here. But I am going to try to find another (older) computer that has only 2.0 ports and antivirus I can actually disable.



      Anyone have any tips on getting my Windows 10 computer to recognize the S16 as a USB device so I can complete the firmware update? Any advice would be appreciated.
      • Jan 19
    • musicguru
      musicguru sample reply2

      id search the forum first before posting this discussion. I saw another discussion that suggested trying a computer with USB 2.0 ports. The computer I am on has one 2.0 port as well as 3.1 ports. I've tried them both and neither works.



      I also saw a comment about disabling antivirus/firewall and I have yet to do that. I will, though I don't feel that is the issue here. But I am going to try to find another (older) computer that has only 2.0 ports and antivirus I can actually disable.



      Anyone have any tips on getting my Windows 10 computer to recognize the S16 as a USB device so I can complete the firmware update? Any advice would be appreciated.
      • Jan 20
    • musicguru
      musicguru Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s. When an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting. Remaining essentially unchanged. It was popularised in the 1960s simply dummy text printing standard dummy text.

      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
      • Jan 20
    • musicguru
      musicguru Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s. When an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting. Remaining essentially unchanged. It was popularised in the 1960s simply dummy text printing standard dummy text.

      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
      • Jan 20
    • musicguru
      musicguru Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s. When an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting. Remaining essentially unchanged. It was popularised in the 1960s simply dummy text printing standard dummy text.

      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
      • Jan 20
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    ecbertrizel27
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    2021-12-28
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    Newcomer - Level 1
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    2021-11-02
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    Newcomer - Level 1
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